GE Monogram Refrigerator Bottom Mount Built In Refrigerators User Manual

®
Monogram  
Use and Care Guide  
for Bottom Mount  
Built-In  
Refrigerators  
 
You’ll see them on a label inside the fresh food  
compartment under the storage drawers.  
Before sending in this card, please write these  
numbers here:  
Write  
down the  
model &  
serial  
These numbers are also on the Consumer  
Product Ownership Registration Card included  
with this guide.  
Model Number  
numbers  
Serial Number  
Use these numbers in any correspondence or  
service calls concerning your refrigerator.  
Immediately contact the dealer (or builder)  
that sold you the refrigerator.  
If you received  
a damaged  
refrigerator  
Before you request service, check the Problem  
Solver in the back of this guide.  
It lists causes of minor operating problems that  
you can correct yourself.  
Save time  
& money  
To obtain service, see the Consumer Services  
page in the back of this guide.  
For customers in Canada:  
If you  
need  
service  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In  
most cases, this will solve the problem.  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy  
with the service you receive, here are steps to  
follow for further help.  
NEXT, if you are still not pleased, write all the  
details—including your phone number to:  
For customers in the USA:  
Manager, Consumer Relations  
Camco Inc.  
1 Factory Lane, Suite 310  
Moncton, N.B. E1C 9M3  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In  
most cases, this will solve the problem.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
READ AND SAVE THESE INSTRUCTIONS  
WARNING—When using this appliance, always  If your refrigerator has an automatic  
exercise basic safety precautions, including the  
following:  
icemaker, avoid contact with the moving  
parts of the ejector mechanism, or with the  
heating element that releases the cubes. Do  
not place fingers or hands on the automatic  
icemaking mechanism while the refrigerator  
is plugged in.  
 Use this appliance only for its intended  
purpose as described in this Use and  
Care Guide.  
 This refrigerator must be properly installed  
in accordance with the Installation  
Instructions before it is used.  
 Unplug your refrigerator before cleaning  
and making repairs. NOTE: We strongly  
recommend that any servicing be performed  
by a qualified individual.  
 Do not allow children to climb, stand or hang  
on the shelves in the refrigerator. They could  
damage the refrigerator and seriously injure  
themselves.  
 Before replacing a burned-out light bulb, the  
refrigerator should be unplugged in order to  
avoid contact with a live wire filament. (A  
burned-out light bulb may break when being  
replaced.) NOTE: Turning control to OFF  
does not remove power to the light circuit.  
 Do not touch the cold surfaces in the freezer  
compartment when hands are damp or wet.  
Skin may adhere to these extremely cold  
surfaces.  
 Do not refreeze frozen foods which have  
thawed completely.  
 Do not store or use gasoline or other  
flammable vapors and liquids in the vicinity  
of this or any other appliance.  
w DANGER: RISK OF CHILD ENTRAPMENT  
Child entrapment and suffocation are not  
problems of the past. Junked or abandoned  
refrigerators are still dangerous…even if they  
will sit for “just a few days.” If you are getting  
rid of your old refrigerator, please follow the  
instructions below to help prevent accidents.  
Before You Throw Away Your Old  
Refrigerator or Freezer:  
 Take off the doors.  
 Leave the shelves in place so that children  
may not easily climb inside.  
CFC DISPOSAL  
Your old refrigerator has a cooling system that  
used CFCs (chlorofluorocarbons). CFCs are  
believed to harm stratospheric ozone.  
If you are throwing away your old refrigerator,  
make sure the CFC refrigerant is removed for  
proper disposal by a qualified servicer. If you  
intentionally release this CFC refrigerant you  
can be subject to fines and imprisonment  
under provisions of environmental legislation.  
4
 
LIRE ET CONSERVER CES INSTRUCTIONS  
AVERTISSEMENT : Lorsque vous  
utilisez le réfrigérateur, observez toujours  
certaines précautions de base, notamment :  
 Si votre réfrigérateur est doté d’une machine  
à glaçons automatique, évitez le contact avec  
les pièces mobiles du mécanisme éjecteur,  
ou avec l’élément chauffant qui libère les  
glaçons. Ne posez pas les doigts ou les mains  
sur le mécanisme de la machine à glaçons  
pendant que le réfrigérateur est branché.  
 N’utilisez le réfrigérateur que pour son usage  
prévu, comme décrit dans le présent guide.  
 Installez le réfrigérateur conformément aux  
directives d’installation avant de l’utiliser.  
 Débranchez votre réfrigérateur avant  
de le nettoyer et de le réparer.  
REMARQUE : Nous vous recommandons  
vivement de confier toute réparation à un  
technicien qualifié.  
 Ne laissez pas les enfants grimper, s’asseoir,  
se tenir debout ni se pendre aux clayettes du  
réfrigérateur. Ils pourraient endommager le  
réfrigérateur et se blesser gravement.  
 Une fois le réfrigérateur en marche, ne  
touchez pas les surfaces froides du  
congélateur, surtout si vous avez les mains  
humides ou mouillées : la peau risque  
d’adhérer à ces surfaces très froides.  
 Avant de remplacer une ampoule grillée,  
le réfrigérateur doit être débranché afin  
d’éviter tout contact avec un fil sous tension.  
(Une ampoule grillée peut se briser pendant  
l’opération). REMARQUE : Lorsque vous  
placez la commande sur «0» (éteint),  
l’alimentation électrique de l’ampoule  
n’est pas coupée.  
 N’entreposez et n’utilisez pas d’essence ou  
autres vapeurs et liquides inflammables à  
proximité de cet appareil ou de tout autre  
appareil électroménager.  
 Ne faites PAS recongeler des aliments  
surgelés qui ont complètement dégelé.  
w DANGER: RISQUES POUR LES ENFANTS  
Les enfants pris au piège ou morts d’asphyxie  
sont toujours d’actualité. Les appareils de  
réfrigération abandonés sont toujours aussi  
dangereux, même si on n’attend que “quelque  
jours” pour s’en débarasser. Si vous ne gardez  
pas votre ancien appareil, veuillez suivre les  
directives ci-dessous afin de prévenir les  
accidents.  
Avant de vous débarasser de votre vieux  
appareil de réfrigération :  
 Démontez les portes.  
 Laissez les clayettes en place afin d’empêcher  
les enfants de grimper à l’intérieur.  
SE DÉBARRASSER DU CFC  
Les vieux appareils de réfrigération ont un  
Si vous débarrassez de votre viel appareil de  
système de refroidissement qui a utilisé les CFC réfrigération, assurez-vous que le frigorigène  
(chlorofluorocarbones). Les CFCs sont jugés  
nocifs pour l’ozone stratosphérique.  
avec CFC soit enlevé correctement par un  
technicien qualifié. Si vous libérez  
intentionnellement ce frigogène avec CFC  
vouz pouvez être soumis aux contraventions  
et à l’emprisonnement après les stipulations  
des lois sur l’environment.  
5
 
IMPORTANT SAFETY INSTRUCTIONS  
HOW TO CONNECT ELECTRICITY  
Do not, under any circumstances, cut or  
remove the third (ground) prong from the  
This provides the best performance and also  
prevents overloading house wiring circuits  
power cord. For personal safety, this appliance which could cause a fire hazard from  
must be properly grounded.  
overheated wires.  
The power cord of this appliance is equipped  
with a 3-prong (grounding) plug which mates  
with a standard 3-prong (grounding) wall  
outlet to minimize the possibility of electric  
shock hazard from this appliance.  
Never unplug your refrigerator by pulling on  
the power cord. Always grip plug firmly and  
pull straight out from the outlet.  
Repair or replace immediately all power cords  
that have become frayed or otherwise  
damaged. Do not use a cord that shows cracks  
or abrasion damage along its length or at either  
end.  
Have the wall outlet and circuit checked by a  
qualified electrician to make sure the outlet is  
properly grounded.  
Where a standard 2-prong wall outlet is  
encountered, it is your personal responsibility  
and obligation to have it replaced with a  
properly grounded 3-prong wall outlet.  
When moving the refrigerator away from the  
wall, be careful not to roll over or damage the  
power cord.  
The refrigerator should always be plugged into  
its own individual electrical outlet which has a  
voltage rating that matches the rating plate.  
DO NOT USE AN ADAPTER PLUG TO  
CONNECT THE REFRIGERATOR TO A  
2-PRONG OUTLET.  
SAVE THESE  
INSTRUCTIONS  
DO NOT USE AN EXTENSION CORD  
WITH THIS APPLIANCE.  
6
 
RACCORDEMENT ÉLECTRIQUE  
Ne coupez ni retirez en aucun cas la troisième  
broche (mise à la terre) de la fiche du cordon  
d’alimentation. Pour votre sécurité, cet  
Cette précaution est recommandée pour  
garantir un rendement optimum et éviter une  
surcharge des circuits électriques de la  
résidence, ce qui pourrait créer un risque  
d’incendie par surschauffe des fils.  
appareil doit être correctement mis à la terre.  
Le cordon d’alimentation de cet appareil est  
muni d’une fiche à 3 broches (mise à la terre)  
qui se branche dans une prise mural ordinaire  
à 3 alvéoles (mise à la terre) pour réduire au  
minimum les risques du chocs électriques.  
Ne débranchez jamais l’appareil en tirant le  
cordon d’alimentation. Saisissez fermement  
la fiche du cordon et tirez droit pour la retirer  
de la prise.  
Faites examiner la prise de courant et le circuit  
par un électricien qualifié pour vous assurer  
que la prise est correctement mise à la terre.  
Réparez ou remplacez immédiatement tout  
cordon effiloché ou endommagé. N’utilisez  
pas un cordon fendillé ou présentant des  
signes d’usure.  
Si la prise murale est du type standard à 2  
alvéoles, il vous incombe de la faire remplacer  
par une prise à 3 alvéoles correctement mise  
à la terre.  
Lorsque vous déplacez l’appareil du mur, faites  
attention de ne pas la faire rouler sur le cordon  
d’alimentation afin de ne pas l’endommager.  
La machine à glaçons doit toujours être branché  
dans sa propre prise de courant, dont la tension  
nominale est identique à celle indiquée sur la  
plaque signalétique.  
N’UTILISEZ PAS UNE FICHE  
D’ADAPTATION POUR RACCORDER  
LE RÉFRIGÉRATEUR DANS UNE PRISE  
MURALE À 2 ALVÉOLES.  
CONSERVEZ CES  
DIRECTIVES  
N’UTILISEZ PAS DE CORDONS  
PROLONGATEURS AVEC CET APPAREIL.  
7
 
Operating Instructions  
Bottom Mount Refrigerator  
Your refrigerator has two controls that let you  
regulate the temperature in the fresh food and  
freezer compartments.  
Set the  
temperature  
controls  
They have settings from 1 through 9,  
and are located at the top of the fresh food  
compartment.  
The freezer control also has an OFF setting.  
9 is the coldest setting, 1 is the warmest.  
WHEN YOU FIRST TURN THE  
REFRIGERATOR ON, SET BOTH  
CONTROLS AT 5.  
For colder or warmer temperatures, adjust  
the desired compartment control one number  
at a time.  
IMPORTANT: When first setting controls,  
or adjusting them, allow 24 hours for the  
refrigerator to get cold.  
NOTE: Turning the freezer control to the  
OFF position stops cooling in BOTH  
compartments— fresh food AND freezer—  
but does not shut off power to the refrigerator.  
Use the milk test for the fresh food  
Use the ice cream test for the freezer  
compartment. Place a container of ice cream in  
the center of the freezer compartment. Check  
it after a day. If it’s too hard or too soft, adjust  
the temperature controls.  
How to test  
temperatures  
compartment. Place a container of milk on the  
top shelf in the fresh food compartment.  
Check it a day later. If the milk is too warm or  
too cold, adjust the temperature controls.  
Always allow 24 hours for the refrigerator to  
reach the temperature you set.  
The energy saver switch is located on the  
temperature control panel.  
The humidity is most likely to be high in the  
summer, in the early morning hours, and in  
homes which are not air conditioned.  
Energy saver  
switch  
To reduce the amount of electricity required  
to operate your refrigerator, push switch to  
ENERGY SAVER setting.  
Over an extended period of time, moisture that  
forms on the refrigerator surface may cause  
deterioration of the paint finish. It will be  
important to protect the finish by using  
appliance polish wax as described in the Care  
and Cleaning section.  
This turns off the heater in your refrigerator  
that prevents moisture from forming on the  
outside of the refrigerator.  
With the heater turned off, there is a chance  
that moisture may form on the outside of your  
refrigerator, especially when the weather is  
humid.  
Move the energy saver switch from the  
ENERGY SAVER setting and electricity flows  
through the low wattage heater which warms  
the outside of the refrigerator. Under most  
conditions, this prevents the forming of  
moisture or water droplets.  
8
 
Automatic Icemaker (on some models)  
Bottom Mount Refrigerator  
A newly-installed refrigerator may take 8 to 12  
hours to begin making ice.  
Icemaking will continue until the feeler arm  
senses enough ice cubes in the storage bin. For  
maximum ice production, level the stored cubes  
with your hand occasionally. Be sure nothing  
interferes with the swing of the feeler arm.  
Automatic  
icemaker  
The icemaker will produce eight cubes per  
cycle—approximately 100 cubes in a 24-hour  
period, depending on freezer compartment  
temperature, room temperature, number of  
door openings and other use conditions.  
The icemaker ejects cubes in groups of eight  
and it is normal for several cubes to be joined  
together.  
Feeler arm in the  
STOP (up) position  
If your refrigerator  
is operated  
Icemaker  
Move the icemaker feeler arm to the STOP  
(up) position when:  
before the water  
connection is made  
to the icemaker,  
keep the feeler arm  
in the STOP (up)  
position.  
 home water supply is to be off for several  
hours.  
IC  
E
M
A
K
E
R
 ice storage bin is to be removed for a period  
of time.  
Ice  
Storage Bin  
 going away on vacation, at which time you  
should also turn off the valve in the water  
supply line to your refrigerator.  
When the  
refrigerator has  
been connected to  
the water supply,  
move the feeler  
arm to the ON  
(down) position.  
 turning the freezer control to the OFF  
position.  
If ice is not used frequently, old ice cubes will  
become cloudy and taste stale. Empty the ice  
storage bin periodically and wash it in  
lukewarm water. Be sure to allow the storage  
bin to dry before replacing it—otherwise ice  
cubes may stick to other parts of the icemaker.  
Feeler arm in the  
ON (down) position  
The icemaker will fill with water when it cools  
to freezing. A newly-installed refrigerator may  
take 8 to 12 hours to begin making ice cubes.  
If this is your first icemaker, you’ll hear  
occasional sounds that may be unfamiliar. They  
are normal icemaking sounds and are not a  
cause for concern.  
Throw away the first few batches of ice.  
This flushes away impurities in the water line.  
The water filter is an option at extra cost  
and is available from your dealer. Specify  
WR97X0214. It has complete installation  
instructions and installs on 1/4O.D. copper  
water line.  
Water filter  
accessory  
9
 
Storage Drawers  
Bottom Mount Refrigerator  
These drawers have individual, adjustable  
humidity controls that let you control the  
amount of cold air entering the drawers.  
Storage  
drawers  
Slide the control all the way to the High setting  
and the drawer provides higher humidity levels  
recommended for most leafy vegetables.  
Slide the control all the way to the Low setting  
and the drawer provides lower humidity levels  
recommended for most fruits.  
Excess water that may accumulate in the  
bottom of the drawers should be emptied  
and the drawers wiped dry.  
The sealed snack pans retain high humidity for  
the convenient storage of lunch meats and  
cheese, hors d’oeuvres, spreads and snacks.  
Sealed snack  
pans  
To remove a snack pan, pull the pan out and lift  
the front of the pan up until it snaps out of the  
wire holder.  
To replace a snack pan, place the back of the  
pan in the wire holder. Lower the front of the  
pan, then push down until the front of the pan  
snaps into the wire holder.  
Drawers in the fresh food compartment will  
stop before coming all the way out of the  
refrigerator, to help prevent contents from  
spilling onto floor.  
Drawer  
removal  
To remove a drawer, pull the drawer out and lift  
the front of the drawer up and out of the wire  
holder. Lift the back of the drawer up and out.  
To remove the drawers when the refrigerator  
door cannot be opened fully, the shelf above the  
drawers must be removed. Push the shelf back  
then lift up. Tilt the cover and take it out.  
To replace a drawer, place the back of the  
drawer in the wire holder, making sure the  
extensions of the side of the drawer fit into the  
back of the wire holder. Lower the front of the  
drawer into the wire holder. Press firmly on the  
top of the drawer.  
10  
 
Shelves  
Bottom Mount Refrigerator  
Tempered glass shelves in the fresh food  
compartment enable you to make efficient shelf  
arrangements to fit your family’s food storage  
needs.  
Adjustable  
shelves in the  
fresh food  
compartment  
To remove shelves: Tilt shelf up at front, then  
lift it up and out of tracks on rear wall of  
refrigerator.  
To replace shelves: Select desired shelf height.  
With shelf front raised slightly, engage top lugs  
in tracks at rear of cabinet. Then lower front of  
shelf until it locks into position.  
The wine rack is designed to hold a bottle on its  
side and will fit on any shelf.  
Removable  
wine rack  
(on some models)  
To relocate the wine rack: Pull the wine rack  
straight out, position its lip over the right edge  
of the shelf you want to suspend it from and  
push it all the way in.  
11  
 
Shelves  
Bottom Mount Refrigerator  
Some door shelves are adjustable and can be  
moved up and down to meet your storage needs.  
The deeper door shelves must be placed at the  
bottom of the door.  
Door  
shelves  
To remove: Lift the shelf up and slide it  
towards you.  
Inside the freezer drawer is a wire slide-out  
freezer basket.  
Freezer  
drawer with  
basket  
This basket can be pushed back so items on the  
bottom of the freezer drawer can be reached.  
To remove the basket: Pull the drawer forward.  
Lift the front of the basket up and then take  
it out.  
When replacing basket make sure the wheels are  
on the track.  
12  
 
Care and Cleaning  
Bottom Mount Refrigerator  
The door handles and trim can be cleaned with Stainless Steel Magic is available at Ace, True  
a cloth dampened with a solution of mild liquid Value, Servistar, HWI and other leading stores.  
Cleaning  
outside  
dishwashing detergent and water. Dry with a  
soft cloth. Don’t use wax on the door handles  
or trim.  
It is also available through GE Parts by calling  
1-800-626-2000. Order part number WX10X15.  
Do not use appliance wax or polish on the  
stainless steel.  
The stainless steel panels and door handles  
(on some models) can be cleaned with a  
commercially available stainless steel cleaner  
such as Stainless Steel Magic.  
To help prevent odors,  
leave an open box of baking  
soda in the fresh food and  
freezer compartments.  
Other parts of the refrigerator—including  
door gaskets, meat and vegetable drawers,  
ice storage bin and all plastic parts—can be  
cleaned the same way. After cleaning the door  
gaskets, apply a thin layer of petroleum jelly to  
the door gaskets at the hinge side. This helps  
keep the gaskets from sticking and bending  
out of shape.  
Cleaning  
inside  
Unplug the refrigerator  
before cleaning. If this is  
not practical, wring excess  
moisture out of sponge or cloth when cleaning  
around switches, lights or controls.  
Avoid cleaning cold glass shelves with hot water  
because the extreme temperature difference  
may cause them to break. Handle glass shelves  
carefully. Bumping tempered glass can cause it  
to shatter.  
Use warm water and baking soda  
solution—about a tablespoon (15 ml) of baking  
soda to a quart (1 l) of water. This both cleans  
and neutralizes odors. Rinse and wipe dry.  
Do not wash any plastic refrigerator parts in  
the dishwasher.  
Decorative Panel  
Condenser  
To clean the condenser fins:  
First turn off the power at the circuit breaker or  
fuse box. Wait about 30 minutes for the  
condenser area to cool. Then remove the  
decorative panel by lifting up and toward you.  
Use a soft bristle brush to loosen dust and lint  
on the condenser fins. Use a vacuum hose to  
remove soil.  
After cleaning: Reconnect power at the fuse box  
or circuit breaker.  
Replace the decorative panel.  
13  
 
Care and Cleaning  
Bottom Mount Refrigerator  
For long vacations or absences, remove food  
and unplug the refrigerator. Move the control  
to OFF, and clean the interior with a baking  
soda solution of one tablespoon (15 ml) of  
baking soda to one quart (1 l) of water. Leave  
the doors open.  
For shorter vacations, remove perishable foods  
and leave controls at regular settings. However,  
if the room temperature is expected to drop  
below 60°F (16°C), follow the same  
Preparing  
for vacation  
instructions as for extended vacations.  
Move the icemaker feeler arm to the STOP  
(up) position and shut off the water supply to  
the refrigerator.  
Turning the control to OFF does not remove  
power to the light circuit.  
Light bulb  
replacement  
in the  
fresh food  
compartment  
There are two light bulbs in the top of the fresh  
food compartment.  
To replace a bulb:  
1 Turn off power at the circuit breaker or  
fuse box.  
2 Remove the light shield by lifting up the front  
end of the light shield and tilting the back  
down. Then slide the light shield out the  
opening in the back.  
3 Replace with the same size bulb and reinstall  
the shield.  
NOTE: When reinstalling the shield it is  
important that the notched edge of the shield  
is towards the front.  
4 Turn the power on.  
To replace a bulb:  
Light bulb  
replacement  
in the freezer  
compartment  
1 Turn off power at the circuit breaker or fuse  
box.  
2 Remove the freezer light shield by removing  
the two screws with a Phillips screwdriver.  
3 Replace with the same size bulb, reinstall the  
shield, and turn the power on.  
14  
 
Preparation  
Bottom Mount Refrigerator  
Do not install refrigerator where temperature  
will be below 60°F (16°C) because it will not  
run often enough to maintain proper  
temperatures.  
Do install it on a floor strong enough to support  
a fully loaded refrigerator.  
Refrigerator  
location  
If the refrigerator is to be installed in a corner,  
allow 2(51 mm) between the hinges of the  
refrigerator and the wall to assure a 90° door  
opening capability.  
No other clearances at top, sides or back are  
required.  
Clearances  
Leveling  
This model has 4-point leveling. All 4 corners  
are supported by leveling legs. The front wheels  
are non-adjustable; they are only used for  
positioning the unit.  
 To level the back of the unit, turn hex nut  
located above the front wheels.  
Hex Nut  
1
 To level the front of the unit, use a 1 /4open  
Leveling Leg  
end wrench and adjust the leveling legs.  
 Turn hex nut or front leveling leg clockwise  
to raise the unit, counter-clockwise to lower  
the unit.  
Wheel  
See the Installation Instructions (Pub. No.  
49-6983) for complete directions.  
15  
 
The Problem Solver  
Bottom Mount Refrigerator  
PROBLEM  
POSSIBLE CAUSE  
May be in defrost cycle when motor does not operate for about 30  
Questions?  
Use this  
problem  
solver!  
REFRIGERATOR  
DOES NOT OPERATE minutes.  
Temperature control in the OFF position.  
If interior light is not on, refrigerator may not be plugged in at  
wall outlet.  
The fuse is blown/circuit breaker is tripped. Replace fuse or reset  
the breaker.  
MOTOR OPERATES  Normal when refrigerator is first plugged in. Wait 24 hours for the  
FOR LONG PERIODS  
OR CYCLES ON AND  
OFF FREQUENTLY  
(Modern refrigerators  
with more storage  
refrigerator to completely cool down.  
Often occurs when large amounts of food are placed in refrigerator.  
This is normal.  
Door left open or package holding door open.  
space and a larger  
Hot weather or frequent door openings. This is normal.  
freezer require more  
operating time. They  
start and stop often to  
maintain even  
Temperature controls set at the coldest setting. See Temperature  
Controls.  
 Condenser needs cleaning. See Care and Cleaning.  
temperatures.)  
VIBRATION OR  
RATTLING  
See Leveling.  
(Slight vibration  
is normal.)  
OPERATING  
SOUNDS  
The high speed compressor motor required to maintain near zero  
temperatures in the large freezer compartment may produce higher  
sound levels than your old refrigerator.  
Normal fan air flow—one fan blows cold air through the refrigerator  
and freezer compartments—another fan cools the compressor motor.  
These NORMAL sounds will also be heard from time to time:  
 Defrost timer switch clicks at defrost.  
 Defrost water dripping.  
 Temperature control clicks ON or OFF.  
 Refrigerant boiling or gurgling.  
 Cracking or popping of cooling coils caused by expansion and  
contraction during defrost and refrigeration following defrost.  
 Ice cubes dropping into the bin and water running in pipes as  
icemaker refills.  
DOOR NOT CLOSING  Refrigerator not level. See Leveling.  
PROPERLY  
FRESH FOOD  
OR FREEZER  
COMPARTMENT  
TOO WARM  
Temperature controls not set cold enough. See Temperature  
Controls.  
Warm weather or frequent door openings.  
Door left open for long time.  
Package may be holding door open.  
16  
 
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
FROST OR ICE  
CRYSTALS ON  
FROZEN FOOD  
(Frost within package  
is normal.)  
Door left open or package holding door open.  
Too frequent or too long door openings.  
SLOW ICE CUBE  
FREEZING  
Door may have been left open.  
Turn temperature of freezer compartment colder.  
ICE CUBES HAVE  
ODOR/TASTE  
Old cubes need to be discarded.  
Ice storage bin needs to be emptied and washed.  
Unsealed packages in refrigerator and/or freezer compartments may  
be transmitting odor/taste to ice cubes.  
Interior of refrigerator needs cleaning. See Care and Cleaning.  
Poor-tasting incoming water. Install a water filter.  
AUTOMATIC  
ICEMAKER  
DOES NOT WORK  
Icemaker feeler arm in STOP (up) position.  
Water supply turned off or not connected.  
Freezer compartment too warm.  
Piled up cubes in storage bin may cause icemaker to shut off too soon.  
With icemaker feeler arm in STOP (up) position, level cubes in bin.  
MOISTURE FORMS  
ON OUTSIDE OF  
REFRIGERATOR  
Not unusual during periods of high humidity. Wipe surface dry.  
MOISTURE  
Too frequent or too long door openings.  
COLLECTS INSIDE  
In humid weather, air carries moisture into refrigerator when doors  
are opened.  
REFRIGERATOR  
HAS ODOR  
Foods with strong odors should be tightly covered.  
Check for spoiled food.  
Interior needs cleaning. See Care and Cleaning.  
Defrost water system needs cleaning.  
 Keep open box of baking soda in refrigerator; replace every 3 months.  
INTERIOR LIGHT  
DOES NOT WORK  
No power at outlet.  
Light bulb needs replacing. See Care and Cleaning.  
17  
 
Notes  
Bottom Mount Refrigerator  
18  
 
Notes  
Bottom Mount Refrigerator  
19  
 
Consumer Services  
Bottom Mount Refrigerator  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from GE,  
we’ll be there. All you have to do is call—toll- free!  
GE Answer  
Center®  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, 7 days a week.  
In the USA:  
800.626.2000  
In Canada, call 1.888.880.3030.  
In-Home Repair  
Service  
A GE consumer service professional will provide expert repair service, scheduled at a time  
that’s convenient for you. Many GE Consumer Service company-operated locations offer you  
service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00  
a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside  
and out—so most repairs can be handled in just one visit.  
In the USA:  
800.444.1845  
In Canada:  
1.888.880.3030  
For Customers  
With Special  
Needs…  
GE offers Braille controls for a variety of GE appliances, and a  
brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
Consumers with impaired hearing or speech who have access to a  
TDD or a conventional teletypewriter may call 800.TDD.GEAC  
(800.833.4322) to request information or service.  
In the USA:  
800.626.2000  
Service Contracts  
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple-year contract, you’re assured of future  
service at today’s prices.  
In the USA:  
800.626.2224  
In Canada:  
1.888.880.3030  
Parts and  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.  
Accessories  
In the USA:  
800.626.2002  
User maintenance instructions contained in this guide cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
In Canada:  
1.888.880.3030  
20  
 
o d a y M a i l   T  
I m p o r t a n t   
e g i s t r a t i o n O w n e r s h i p   R  
C o n s u m e r   P r  
G E A p p l i a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
21  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to  
have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After completing this  
Read your “Use and Care  
Guide” carefully. It will  
help you operate your  
new appliance properly.  
If you have questions, or  
need more information  
in the USA, call the  
registration, write your  
model and serial numbers  
in this guide. You will need  
this information should  
you require service. The  
service number in the  
USA: 800.444.1845. In  
Canada: 1.888.880.3030.  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
unlikely event of a  
GE Answer Center  
®
1
safety modification.  
2
3
800.626.2000. In Canada  
call 1.888.880.3030  
Important: To ensure that your product is registered, mail the separate product registration card.  
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.  
FOLD HERE  
Consumer Product Ownership Registration  
Product  
Refrigerator  
Model  
Serial  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
Zip  
Code  
City  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
Day  
Year  
Monogram®  
General Electric Company  
Louisville, KY 40225  
TAPE CLOSED  
22  
 
Warranty for Customers in Canada  
Bottom Mount Refrigerator  
YOUR MONOGRAM REFRIGERATOR WARRANTY  
Staple sales slip or cancelled check here. Proof of original purchase  
date is needed to obtain service under warranty.  
FULL ONE-YEAR WARRANTY  
WHAT IS  
For one year from date of original purchase, we will provide, free of charge, parts and service  
labor in your home to repair or replace any part of the refrigerator that fails because of a  
manufacturing defect.  
COVERED  
From the Date  
of the Original  
Purchase  
FULL FIVE-YEAR WARRANTY  
For five years from date of original purchase, we will provide, free of charge, parts and service  
labor in your home to repair or replace any part of the sealed refrigerating system (the compressor,  
condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect.  
This warranty is extended to the original purchaser and any succeeding owner for products  
purchased for ordinary home use in Canada.  
All warranty service will be provided by our Factory Service Centers or by our authorized  
Customer Care® servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, call 1.888.880.3030.  
• Service trips to your home to teach you how  
to use the product.  
• Failure of the product if it is used for  
other than its intended purpose or used  
commercially.  
WHAT IS NOT  
COVERED  
Read your Use and Care material.  
• Improper installation.  
If you then have any questions about  
operating the product, please contact your  
dealer or our Consumer Relations office at  
the address below, or call, toll free:  
If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, plumbing  
and other connecting facilities.  
1.888.880.3030  
• Replacement of house fuses or resetting of  
circuit breakers.  
WARRANTOR IS NOT RESPONSIBLE FOR  
CONSEQUENTIAL DAMAGES.  
• Damage to the product caused by accident,  
fire, floods or acts of God.  
Some provinces do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights which vary from province to province.  
To know what your legal rights are in your province, consult your local or provincial consumer  
affairs office.  
Warrantor: Camco Inc. If further help is needed concerning this warranty, write: Manager,  
Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.  
23  
 
Warranty for Customers in the USA  
Bottom Mount Refrigerator  
YOUR MONOGRAM REFRIGERATOR WARRANTY  
Staple sales slip or cancelled check here. Proof of original purchase  
date is needed to obtain service under warranty.  
FULL TWO-YEAR WARRANTY  
For two years from date of original purchase, we will provide, free of charge, parts and service labor in  
your home to repair or replace any part of the refrigerator that fails because of a manufacturing defect.  
WHAT IS  
COVERED  
From the Date  
of the Original  
Purchase  
FULL FIVE-YEAR WARRANTY  
For five years from date of original purchase, we will provide, free of charge, parts and service  
labor in your home to repair or replace any part of the sealed refrigerating system (the compressor,  
condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect.  
LIMITED ADDITIONAL SEVEN-YEAR WARRANTY ON THE SEALED SYSTEM  
For the sixth through twelfth year from the date of the original purchase, we will provide, free of  
charge, replacement parts for any part of the sealed refrigerating system (the compressor, condenser,  
evaporator and all connecting tubing) that fails because of a manufacturing defect. You pay for  
the service trip to your home and for service labor charges.  
This warranty is extended to the original purchaser and any succeeding owner for products  
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C. In  
Alaska the warranty is the same except that it is LIMITED because you must pay to ship the  
product to the service shop or for the service technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized  
Customer Care® servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, call 800.444.1845.  
• Service trips to your home to teach you how  
to use the product.  
• Damage to the product caused by accident,  
fire, floods or acts of God.  
WHAT IS NOT  
COVERED  
Read your Use and Care material.  
• Failure of the product if it is used for  
other than its intended purpose or used  
commercially.  
If you then have any questions about  
operating the product, please contact your  
dealer or our Customer Relations office at  
the address below, or call, toll free:  
• Improper installation.  
If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, plumbing  
and other connecting facilities.  
GE Answer Center®  
800.626.2000  
consumer information service  
• Replacement of house fuses or resetting of  
circuit breakers.  
• Loss of food due to spoilage.  
WARRANTOR IS NOT RESPONSIBLE FOR  
CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and  
you may also have other rights which vary from state to state. To know what your legal rights are  
in your state, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company. If further help is needed concerning this warranty,  
write: Manager—Customer Relations, GE Appliances, Louisville, KY 40225  
95021-01  
Part No. 162D9632P002  
Pub No. 49-60057  
9-99 JR  
Monogram®  
General Electric Company  
Louisville, KY 40225  
ZIC36  
Printed in the United States  
 

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