GE Monogram Cooktop 36 Ceramic Cooktop User Manual

GE Monogram  
®
Use and Care Guide  
36Ceramic Cooktop  
 
Before you request service, check the Problem  
Solver in the back of this guide.  
It lists causes of minor operating problems that  
you can correct yourself.  
Save time  
& money  
To obtain service, see the Consumer Services  
page in the back of this guide.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
If you  
need  
service  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy  
with the service you receive, here are three steps  
to follow for further help.  
Manager, Consumer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In  
most cases, this will solve the problem.  
FINALLY, if your problem is still not resolved,  
write:  
Major Appliance Consumer  
Action Program  
20 North Wacker Drive  
Chicago, IL 60606  
3
 
 
IMPORTANT SAFETY INSTRUCTIONS  
SAFETY PRECAUTIONS  
When using electrical appliances, basic safety  
precautions should be followed, including  
the following:  
• Never wear loose-fitting or hanging garments  
while using the appliance. Be careful when  
reaching for items stored in cabinets over the  
cooktop. Flammable material could be  
ignited if brought in contact with a hot  
surface unit and may cause severe burns.  
• Have the installer show you the location of  
the circuit breaker or fuse. Mark it for easy  
reference.  
• Use care when touching the cooktop. The  
glass surface of the cooktop will retain heat  
after the controls have been turned off.  
• Use this appliance only for its intended use  
as described in this guide.  
• Be sure your appliance is properly installed  
and grounded by a qualified technician in  
accordance with the provided installation  
instructions.  
• For your safety, never use your appliance for  
warming or heating the room.  
• Use only dry pot holders—moist or damp pot  
holders on hot surfaces may result in burns  
from steam. Do not let pot holders touch a  
hot surface unit. Do not use a towel or other  
bulky cloth in place of a pot holder. Such  
cloths can catch fire on a hot surface unit.  
• Do not attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this guide. All other  
servicing should be referred to a qualified  
technician.  
• Do not store flammable materials near  
the cooktop.  
• Before performing any service,  
DISCONNECT THE COOKTOP POWER  
SUPPLY AT THE HOUSEHOLD  
DISTRIBUTION PANEL BY REMOVING  
THE FUSE OR SWITCHING OFF THE  
CIRCUIT BREAKER.  
• Keep the hood and grease filters clean to  
maintain good venting and to avoid grease fires.  
• DO NOT STORE OR USE COMBUSTIBLE  
MATERIALS, GASOLINE OR OTHER  
FLAMMABLE VAPORS AND LIQUIDS IN  
THE VICINITY OF THIS OR ANY OTHER  
APPLIANCE.  
• Do not leave children alone—children should not  
be left alone or unattended in an area where  
an appliance is in use. They should never be  
allowed to sit or stand on any part of the  
appliance.  
• Do not let cooking grease or other flammable  
materials accumulate on the cooktop.  
• Do not allow anyone to climb, stand or hang  
on the cooktop.  
• Do not use water on grease fires. Never pick  
up a flaming pan. Turn the controls off.  
Smother a flaming pan on a surface unit by  
covering the pan completely with a well-  
fitting lid, cookie sheet or flat tray. Use a  
multi-purpose dry chemical or foam-type fire  
extinguisher.  
• CAUTION: ITEMS OF INTEREST TO  
CHILDREN SHOULD NOT BE STORED  
IN CABINETS ABOVE A COOKTOP—  
CHILDREN CLIMBING ON THE  
COOKTOP TO REACH ITEMS COULD BE  
SERIOUSLY INJURED.  
Flaming grease outside a pan can be put  
out by covering it with baking soda or, if  
available, by using a multi-purpose dry  
chemical or foam-type fire extinguisher.  
4
 
SAFETY PRECAUTIONS  
• Clean the cooktop with caution. If a wet  
• Only certain types of glass, glass-ceramic,  
earthenware or other glazed containers are  
suitable for cooktop cooking; others may  
break because of the sudden change in  
temperature.  
sponge or cloth is used to wipe spills on a hot  
surface unit, be careful to avoid steam burns.  
Some cleansers can produce noxious fumes if  
applied to a hot surface.  
NOTE: We recommend that you avoid wiping • To minimize the possibility of burns, ignition  
any surface unit areas until they have cooled  
and the indicator light has gone off. Sugar  
spills are the exception to this. Please see the  
Glass Cooktop Cleaning section.  
of flammable materials and spillage, the  
handle of a container should be turned  
toward the center of the cooktop without  
extending over nearby surface units.  
When the cooktop is cool, use only the  
recommended cleaning cream to clean the  
cooktop.  
• Always keep combustible wall coverings,  
curtains or drapes a safe distance away from  
your cooktop.  
• Do not operate the surface units if the glass is • Always keep dish towels, dish cloths, pot  
broken. Spillovers or cleaning solution may  
penetrate a broken cooktop and create a risk  
of electrical shock. Contact a qualified  
technician if your glass cooktop breaks.  
holders and other linens a safe distance away  
from your cooktop.  
• Do not leave paper products, cooking utensils  
or food on the cooktop when not in use.  
• Do not touch the surface units. These  
surfaces may be hot enough to burn even  
though they are dark in color. During and  
after use, do not touch, or let clothing or  
other flammable materials contact, the  
surface units or areas nearby surface units;  
allow sufficient time for cooling first.  
• Avoid scratching the glass cooktop. The  
cooktop can be scratched with items such as  
sharp instruments, rings or other jewelry and  
rivets on clothing.  
• Never use the glass cooktop surface as a  
cutting board.  
Potentially hot surfaces include the cooktop  
and areas facing the cooktop.  
• Do not place or store items on top of the glass  
cooktop surface when it is not in use.  
• Never leave the surface units unattended at  
high heat settings. Boilovers cause smoking  
and greasy spillovers that may catch on fire.  
• Be careful when placing spoons or other  
stirring utensils on glass cooktop surface  
when it is in use. They may become hot and  
could cause burns.  
• Use proper pan size—select cookware having  
flat bottoms large enough to cover the surface • Avoid heating an empty pan. Doing so may  
unit’s heating area. The use of undersized  
cookware will expose a portion of the surface  
unit to direct contact and may result in  
ignition of clothing. Proper relationship of  
cookware to surface unit will also improve  
efficiency. See the Cookware Tips section of  
this guide.  
damage the cooktop and the pan.  
• Do not allow water, other liquids or grease  
to remain on the cooktop or control panel.  
• Always heat fat slowly, and watch as it heats.  
• Clean only parts listed in this guide.  
• Keep cooktop clean and free of accumulation  
of grease or spillovers which may ignite.  
• When cooking pork, follow the directions  
exactly and always cook the meat to an  
internal temperature of at least 170°F. This  
assures that, in the remote possibility that  
trichina may be present in the meat, it will be  
killed and the meat will be safe to eat.  
5
 
IMPORTANT SAFETY INSTRUCTIONS  
SAFETY PRECAUTIONS  
• To minimize the possibility of burns, always  
be certain that the controls for all surface  
units are at the off position and the entire  
glass surface is cool before attempting to  
clean the cooktop.  
• Never try to move a pan of hot fat, especially  
a deep fat fryer. Wait until the fat is cool.  
• Use little fat for effective shallow or deep fat  
frying. Filling the pan too full of fat can cause  
spillovers when food is added.  
• Always keep wooden and plastic utensils  
and canned food a safe distance away from  
your cooktop. They may become hot and  
could cause burns.  
• If a combination of oils or fats will be used  
in frying, stir together before heating, or as  
fats melt slowly.  
• Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond  
the smoking point.  
• Never heat unopened food containers.  
Pressure buildup may make container burst  
and cause injury.  
• Never leave jars or cans of fat drippings on or  
near your cooktop.  
• Teach children not to play with controls or  
any other part of the cooktop.  
• To avoid possible damage to the cooking  
surface, do not apply the cleaning cream to  
the glass surface when it is hot.  
• Always turn the surface unit controls off  
before removing the cookware.  
• Carefully watch for spillovers or overheating  
of foods when frying at high or medium high  
temperatures.  
• After cleaning, use a dry cloth or paper towel  
to remove all the cleaning cream residue.  
• Read and follow all instructions and warnings  
on the cleaning cream labels.  
• When flaming foods are under the hood, turn  
the fan off. The fan, if operating, may spread  
the flame.  
• Foods for frying should be as dry as possible.  
Frost on frozen foods or moisture on fresh  
foods can cause hot fat to bubble up and over  
the sides of the pan.  
SAVE THESE INSTRUCTIONS  
6
 
Features of Your Cooktop  
Ceramic Cooktop  
3
Design  
information  
2
4
1
5
6
7
8
2
9
10  
5
8
11  
12  
Feature Index  
Page  
1
2
3
4
5
6
7
8
9
Bridge Surface Unit (diameter 7/16[2x1800/4400W])  
9
1
2
Surface Unit (diameter 5  [1200W])  
8–14  
Model and Serial Numbers (on a label under the cooktop)  
2
1
3
4
4
Dual Surface Unit (diameter 5  /7  [950/1900W])  
8–14  
Hot Surface Indicator Light  
8
Coil Select Knob  
8
Dual Surface Unit Control Knob  
Surface Unit Control Knob  
8
8
Surface Unit (diameter 7[1800W])  
8–14  
8
10 Unit On Indicator Light  
11 Bridge Select Knob  
8
12 Bridge Surface Unit Control Knobs  
9
7
 
Controls and Features  
Ceramic Cooktop  
How to set  
the controls  
Note: Be sure to turn the control knob  
to off ( ) when you finish cooking.  
1 Grasp the control knob.  
2 Push in and turn the knob to the desired  
heat setting.  
1
6
The control knob must be pushed in and  
turned from the off ( ) position. When the  
control is in any position other than off ( ),  
it may be rotated without pushing it in.  
The Unit On Indicator Light will glow when  
ANY surface unit is on.  
2
5
A Hot Surface Indicator Light will glow when  
any surface unit is turned on, and will remain on  
until the surface is cool enough to touch.  
3
4
At both off ( ) and high (6) the control  
“clicks” into position.  
In a quiet kitchen, you may hear slight  
“clicking” sounds—an indication that the heat  
settings you selected are being maintained.  
Switching to higher heat settings always results  
in a quicker heat change than switching to  
lower settings.  
High (6)—Quick start for cooking; brings water  
to a boil.  
NOTE:  
Cooking  
guide for  
using heat  
settings  
• At high (6) or medium high (4–5) settings,  
never leave food unattended. Boilovers cause  
smoking; greasy spillovers may catch on fire.  
Medium High (4–5)—Fast fry, pan broil;  
maintains a fast boil on large amounts of food.  
Medium (3–4)—Sauté and brown; maintains a  
slow boil on large amounts of food.  
• When a surface unit is turned on, the unit can  
be seen glowing red within a few seconds. The  
red glow will turn on and off (cycling) to  
maintain the selected heat setting. With poor  
cookware, you will see frequent cycling of the  
unit off and on. Good, flat cookware will  
minimize the cycling. See the Surface  
Cookware Tips section.  
Medium Low (2–3)—Cook after starting at  
high; cooks with little water in covered pan.  
Low (1)—Steam rice, cereal; maintains serving  
temperature of most foods. Slow cooking and  
simmering. At low setting, melt chocolate and  
butter on small surface unit.  
• It is safe to place hot cookware from the oven  
or surface on the glass ceramic surface when it  
is cool.  
Cooktop temperatures increase with the  
number of surface units that are on. With 3 or  
more units turned on, surface temperatures  
are high so be careful when touching the  
cooktop. The hot surface indicator light(s) will  
remain lit after the surface unit is off until the  
surface is cool enough to touch.  
CAUTION: The Hot Surface Indicator  
Light(s) may remain lit even after the surface  
unit(s) have been turned off. This is due to  
heat retention in the unit(s). The light(s) will  
not turn off until the unit(s) have cooled to a  
safe temperature. Use caution until the  
cooktop surface has had time to cool.  
8
 
The three controls on the left side of the  
control panel can be used to create an oblong  
heated area.  
Using the  
bridge  
surface  
unit  
1
1
6
6
Because of its bigger dimensions, larger pans  
can be used on the bridge surface unit.  
2
2
5
5
3
3
4
4
Choose pans that match the circle/bridge area  
as closely as possible.  
Make sure the pan rests flat on the glass  
cooktop and it is not resting on the trim. If you  
notice poor cooking performance, move the  
pan to make sure it is flat on the cooktop.  
Control knob for the left  
side of the bridge.  
Control knob for the right  
side of the bridge.  
You can use each element separately or you can  
use both elements combined with the bridge  
element between them.  
Turn to this setting to use both  
elements combined with the bridge  
element between them.  
The elements will  
operate separately  
at this setting.  
To use each circular element separately, turn  
the bridge select knob to “ ” then turn either  
control knob to the desired setting. The  
controls can be set to any intermediary position  
required.  
Use the bridge select knob on the right to turn  
on the bridge between the two elements by  
Bridge select knob  
turning it to  “  
.”  
••  
In order to have an even heat distribution, both  
control knobs should be in the same position  
when using the bridge.  
Left  
Right  
element  
element  
Bridge  
The dual surface unit has two cooking sizes to  
select from so you can match the size of the unit  
to the size of the cookware you are using.  
The controls are variable and can be set to any  
intermediary position required.  
Dual surface  
unit and  
control knob  
1
6
2
5
To use the large surface unit, turn the coil select  
3
4
knob to the position marked “ ”. Push in and  
turn the control knob to the desired setting.  
The unit will heat the entire area contained by  
the larger circle.  
Control knob for the dual  
surface unit.  
Coil select knob  
To use the small surface unit, turn the coil  
select knob to the position marked  ”. Push  
in and turn the control knob to the desired  
setting. The unit will only heat the area inside  
the smaller circle.  
9
 
Cookware Tips  
Ceramic Cooktop  
The following information will help you choose However, do not let these pots boil dry.  
Types of  
cookware  
cookware which will give good performance.  
Overheated metal can bond to glass cooktops.  
An overheated copper bottom pot will leave a  
residue that will permanently stain the cooktop  
if not removed immediately.  
Stainless Steel: recommended  
Especially good with a sandwich clad bottom.  
The sandwich bottom combines the benefits of  
stainless steel (appearance, durability and  
stability) with the advantages of aluminum or  
copper (heat conduction, even heat  
distribution).  
Porcelain Enamel Covered Cast Iron:  
recommended  
Good conductivity. As long as the cookware is  
covered completely with porcelain enamel, this  
cookware is recommended. Cast iron retains  
heat, maximizing energy efficiency, and  
provides smooth, even heat distribution.  
Caution is recommended for cast iron  
cookware that is not completely covered with  
smooth porcelain enamel, as it may scratch the  
glass ceramic cooktop.  
Aluminum: heavy weight recommended  
Good conductivity. Aluminum residues  
sometimes appear as scratches on the cooktop,  
but can be removed if cleaned immediately.  
Because of its low melting point, thin weight  
aluminum should not be used.  
Copper Bottom: recommended  
Good performance, but copper may leave  
residues which can appear as scratches. The  
Glass-ceramic: usable, but not recommended  
Poor performance. May scratch the surface.  
residues can be removed, as long as the cooktop Stoneware: usable, but not recommended  
is cleaned immediately.  
Poor performance. May scratch the surface.  
Use of correct cookware can affect the cooking  
performance and cleaning of your cooktop.  
The correct cookware reduces the temperature  
of the cooktop surface and minimizes the  
chance of spillovers burning onto the cooktop.  
How to  
check pan  
performance  
You must use pans with perfectly flat bottoms.  
Some pans may have curved or rounded bottoms  
or may be warped. If you are unsure of the  
flatness of your pans you may do this quick test.  
Turn your pan upside down on the countertop,  
place a ruler flat against the pan surface. The  
bottom of the pan and the straight edge of the  
ruler should fit flush against each other all the  
way across. Turn the ruler a full 360 degrees,  
checking for any space between the ruler and  
the bottom of the pan.  
Another simple test to determine even heat  
distribution across the cookware bottom is to put  
one inch of water in the pan. Bring the water to  
a boil and observe the location of bubbles as the  
water starts to boil. Good flat cookware will have  
an even distribution of bubbles over the bottom  
surface area of the pan. Bubbles localized in  
only a portion of the bottom indicate uneven  
contact of the pan to the surface unit, uneven  
heat transfer or an unsuitable pan.  
Pans with rounded, curved, ridged or warped  
bottoms are not recommended.  
Check pans for flat bottoms by  
using a straight edge.  
Use pans that match the diameter of the surface  
unit. Cooking performance will not be as good  
if the cookware is either smaller or larger than  
the surface unit.  
10  
 
• Place only dry pans on the surface units. Do  
not place lids on the surface units, particularly  
wet lids.  
For best  
results  
• Do not use woks that have support rings. This  
type of wok will not heat on glass surface units.  
• We recommend that you use only a flat-  
bottomed wok. They are available at your  
local retail store. The bottom of the wok  
should have the same diameter as the  
surface unit to insure proper contact.  
Do not place wet pans on the glass cooktop.  
• Some special cooking procedures require  
specific cookware such as pressure cookers,  
deep fat fryers, etc. All cookware must have  
flat bottoms and be the correct size.  
Do not use woks with support rings on the glass cooktop.  
Use flat-bottomed woks on the glass cooktop.  
Special  
SURFACE  
COOKING  
DRAGGING  
cautions  
for glass  
cooktops  
• Never cook directly on the glass. Always use  
cookware.  
• Do not slide cookware across the cooktop  
because it can scratch the glass—the glass is  
scratch resistant, not scratch proof.  
OFF CENTER  
DROPPING  
• Always place the pan in the center of the  
surface unit you are cooking on.  
• Don’t store heavy items above the cooktop.  
If they drop onto the cooktop, they can  
cause damage.  
CUTTING  
• Do not use the surface as a cutting board.  
11  
 
 
Home Canning Tips  
Ceramic Cooktop  
Observe the  
following  
points in  
canning  
Note: Flat-bottomed  
canners are required  
for glass cooktops.  
Right!  
Wrong!  
Pots that extend beyond 1 inch of the surface  
unit’s circle are not recommended for most  
surface cooking. However, when canning with  
water-bath or pressure canner, larger-diameter  
pots may be used. This is because boiling water  
temperatures (even under pressure) are not  
harmful to the cooktop surfaces surrounding  
the surface units.  
4 Remember that canning is a process that  
generates large amounts of steam. To  
avoid burns from steam or heat, be  
careful when canning.  
NOTE: If your house has low voltage, canning  
may take longer than expected, even though  
directions have been carefully followed. The  
process time will be shortened by:  
HOWEVER, DO NOT USE LARGE  
DIAMETER CANNERS OR OTHER LARGE  
DIAMETER POTS FOR FRYING OR  
(1) using a pressure canner, and  
(2) starting with HOT tap water for fastest  
BOILING FOODS OTHER THAN WATER.  
Most syrup or sauce mixtures—and all types of  
frying—cook at temperatures much higher than  
boiling water. Such temperatures could  
eventually harm the glass cooktop surfaces.  
heating of large quantities of water.  
CAUTION:  
• Safe canning requires that harmful  
microorganisms are destroyed and that the  
jars are sealed completely. When canning  
foods in a water-bath canner, a gentle but  
steady boil must be maintained for the  
required time. When canning foods in a  
pressure canner, the pressure must be  
maintained for the required time.  
1 Be sure the canner fits over the center of the  
surface unit. If your cooktop or its location  
does not allow the canner to be centered on  
the surface unit, use smaller diameter pots  
for good canning results.  
2 Flat-bottomed canners must be used. Do not  
use canners with flanged or rippled bottoms  
(often found in enamelware) because they  
don’t make enough contact with the surface  
units and take a long time to boil water.  
• After you have adjusted the controls, it is  
very important to make sure the prescribed  
boil or pressure levels are maintained for the  
required time.  
• Since you must make sure to process the  
canning jars for the prescribed time, with  
no interruption in processing time, do not  
can on any cooktop surface unit if your  
canner is not flat.  
3 When canning, use recipes and procedures  
from reputable sources. Reliable recipes  
and procedures are available from the  
manufacturer of your canner; manufacturers  
of glass jars for canning, such as Ball and  
Kerr; and the United States Department of  
Agriculture Extension Service.  
The cooktop surface units have temperature  
limiters that prevent the glass cooktop from  
getting too hot. If the bottom of your canner  
is not flat, the surface unit can overheat,  
triggering the temperature limiter to cycle the  
unit off for a time. This will stop the boil or  
reduce the pressure in the canner.  
The Temperature Limiter may cycle the units  
off for a time if:  
What is a  
temperature  
limiter?  
• The pan boils dry.  
• The pan bottom is not flat.  
• The pan is off center.  
• There is no pan on the unit.  
12  
 
Glass Cooktop Cleaning  
Ceramic Cooktop  
Before you use the cooktop for the first time,  
Be sure electrical power is off before cleaning  
clean it with cleaning cream. This helps protect any part of the cooktop.  
General  
information  
the top and makes clean-up easier.  
Be sure that the surface unit control knobs are  
Proper care and cleaning are important so  
your cooktop will give you efficient and  
satisfactory service. If soil, mineral deposits  
from evaporated water spills or metal rub-off  
from aluminum cookware is not removed, it  
will burn on the glass cooktop surface and  
cause permanent discoloration.  
turned off and that the entire cooktop is cool  
before cleaning. (Sugary spillovers and melted  
plastics are an exception. See the section on  
Special Care.)  
Do not use a cooktop cleaner on a hot cooktop.  
The fumes can be hazardous to your health  
and can chemically attack the glass surface.  
Follow these directions carefully in caring for  
your cooktop to assure safe and proper  
maintenance.  
Use only a recommended cleaning cream,  
such as Cerama Brite or Cooktop Cleaning  
Creme, on the glass cooktop.  
Daily  
cleaning  
1 Rub a few drops (less is better) of the cleaning 2 Clean the surface with the cleaning cream  
Normal,  
light soil  
cream onto soiled area using a damp paper  
towel. Buff with a dry paper towel until all soil  
and cream are removed. Frequent cleaning  
leaves a protective coating which is essential  
in preventing scratches and abrasions.  
after each use.  
1 Apply a few drops of the cleaning cream to  
the (cool) soiled area.  
4 If any soil remains, repeat the steps listed  
above. For additional protection, after all  
soil has been removed, polish the entire  
surface with the cleaning cream.  
Heavy,  
burned  
on soil  
2 Using a damp paper towel, rub the cream  
into the burned on area. As with any burned  
on spill, this may require some effort.  
5 Buff with a dry paper towel.  
3 Carefully scrape soil with razor scraper.  
Hold scraper at a 30° angle against the  
glass cooktop.  
NOTE:  
• Be sure to use a new, sharp razor scraper. Do  
not use a dull or nicked blade.  
Store the razor scraper out of reach of children.  
13  
 
Glass Cooktop Cleaning  
Ceramic Cooktop  
Sugary spillovers (such as jellies, fudge, candy  
syrups) or melted plastics can cause pitting of  
the surface of your cooktop (not covered by  
the warranty) unless the spill is removed while  
still hot. Special care should be taken when  
removing hot substances. Follow these  
instructions carefully and remove soil while  
spill is still hot.  
1 Turn off all surface units affected by the  
spillover. Remove hot pans.  
Special care  
2 Wearing an oven mitt, hold the razor scraper  
at a 30° angle to the cooktop and scrape hot  
spill to a cool area outside the surface unit.  
3 With the spill in a cool area, use a dry paper  
towel to remove any excess. Any spillover  
remaining should be left until the surface of  
the cooktop has cooled.  
Do not continue to use the soiled surface unit  
until all of the spillover has been removed.  
Follow the steps under Heavy Soil to continue  
the cleaning process.  
Note: Using a razor scraper will not damage  
the surface if the 30° angle is maintained.  
• If pots with a thin overlay of aluminum,  
copper or enamel are allowed to boil dry, the  
overlay may bond with the glass cooktop and  
leave a black discoloration. This should be  
removed immediately before heating again or  
the discoloration may be permanent.  
• If you slide aluminum or copper cookware  
across the surface of your cooktop, they may  
leave metal markings which appear as  
scratches. If this should happen, use the razor  
scraper and cleaning cream to remove these  
markings. Failure to remove these residues  
immediately may leave permanent marks.  
Precautions  
• Water stains (mineral deposits) are removable  
using the cleaning cream or full strength  
white vinegar.  
• Most cleaners contain ammonia, chemicals  
and abrasives which can damage the surface  
of your cooktop. Use only the recommended  
cleaning cream for proper cleaning and  
protection of your glass cooktop.  
• Use of window cleaner may leave an iridescent  
film on the cooktop. The cleaning cream will  
remove this discoloration.  
Read and follow all instructions and warnings  
on the cleaning cream labels.  
• Do not use dishwashing detergents. They  
will remove the protective coating and  
To conveniently order more cream and/or  
scrapers for cleaning your glass cooktop,  
Future care  
therefore make the cooktop more susceptible please call our toll free number:  
to staining.  
National Parts Center  
800-626-2002  
Cleaner  
Scraper  
Cream and scraper kit  
# WX10X300  
# WX5X1614  
# WB64X5027  
14  
 
Care and Cleaning  
Ceramic Cooktop  
To clean the cooktop seal, let a wet cloth rest  
on it for a few minutes, then wipe clean. Use a  
mild detergent if needed. Do not use a knife or  
any sharp object on the seal because it will cut  
or damage it.  
Cooktop  
seal  
The control knobs may be removed for easier  
cleaning.  
Before removing the knobs for cleaning,  
please note that the knobs are in the proper off  
position. When replacing the knobs, check the  
off position to insure proper placement.  
Control  
knobs  
Do not use a steel wool pad; it will scratch the  
surface.  
For hard to clean soil use a standard stainless  
steel cleaner such as Bon-Ami,® Cameo® or Bar  
Keepers Friend®. Apply cleaner with a damp  
sponge, rinse thoroughly and dry. Always scrub  
lightly in the direction of the grain.  
Stainless  
steel trim  
Clean with hot soapy water. Rinse and dry.  
If food soil remains, try a general kitchen  
cleaner, such as Fantastik®, Simple Green® or  
Formula 409.®  
After cleaning, use a stainless steel polish such  
as Stainless Steel Magic®.  
15  
 
   
The Problem Solver  
Ceramic Cooktop  
PROBLEM  
POSSIBLE CAUSE  
Questions?  
Use this  
problem  
solver!  
SURFACE UNITS  
WILL NOT  
MAINTAIN A  
ROLLING BOIL  
OR FRYING RATE IS  
NOT FAST ENOUGH  
You must use pans which are absolutely flat. If light can be seen  
between the pan bottom and a straight edge, the surface units  
will not transfer heat properly.  
Pan bottoms should closely match the diameter of the surface  
unit selected.  
COOKTOP  
FEELS HOT  
The glass cooktop surfaces may seem hotter than you are used to.  
This is normal. Make sure flat-bottomed pans are used.  
FOODS COOK  
SLOWLY  
Improper cookware being used. Pan bottoms should be flat, fairly  
heavy weight and the same diameter as the surface unit selected.  
SURFACE UNITS  
DO NOT WORK  
PROPERLY  
Difficulty may be in the main distribution panel of your house,  
caused by a blown cooktop-circuit fuse, a tripped cooktop-circuit  
breaker, the main fuse or the main circuit breaker, depending on  
the nature of the power supply. If a circuit breaker is involved,  
reset it. If the control box uses fuses, the cooktop fuse (a cartridge-  
type) should be changed, BUT ONLY BY SOMEONE  FAMILIAR  
WITH ELECTRICAL CIRCUITS. If after performing one of these  
procedures, the fuse blows or circuit breaker trips again, call  
for service.  
NOTE: Apartment tenants or condominium owners should ask their  
building management to perform this check before calling for service.  
 Cooktop surface unit controls are not properly set, or the wrong  
control knob is set for the surface unit you are using.  
TINY SCRATCHES  
(may appear as cracks)  
OR ABRASIONS ON  
GLASS COOKTOP  
SURFACE  
Incorrect cleaning methods have been used, cookware with rough  
bottoms has been used, or coarse particles (salt or sand) were  
between the cookware and the surface of the cooktop. Use  
recommended cleaning procedures, be sure cookware bottoms and  
cookware are clean before use, and use cookware with smooth  
bottoms. Tiny scratches are not removable but will become less  
visible in time as a result of cleaning.  
METAL MARKINGS  
(may appear as  
scratches)  
Do not slide aluminum cookware across the surface. Use  
recommended cleaning procedure to remove marks.  
Incorrect cleaning materials have been used, encrusted boilovers  
or grease spatters remain on the surface. Use a razor scraper and  
recommended cleaning procedure.  
DARK STREAKS  
OR SPECKS  
Use a razor scraper and recommended cleaning procedure.  
AREAS OF  
DISCOLORATION  
ON COOKTOP  
Marks from aluminum and copper pans as well as mineral deposits  
from water or food can be removed with the cleaning cream.  
HOT SUGAR  
See the Glass Cooktop Cleaning section.  
MIXTURES/PLASTIC  
MELTED TO  
THE SURFACE  
FREQUENT CYCLING Incorrect cookware used. Use only flat cookware to minimize cycling.  
OFF AND ON  
OF RADIANT  
SURFACE UNITS  
CONTROL KNOB  
WILL NOT TURN  
When the knob is at the off position, it must be pushed in before  
it can be turned. When the knob is at any other position, it can be  
turned without being pushed in.  
If you need more help…call, toll free:  
GE Answer Center®  
800.626.2000  
consumer information service  
16  
 
Consumer Services  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from GE,  
we’ll be there. All you have to do is call—toll- free!  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, 7 days a week.  
GE Answer  
Center®  
800.626.2000  
A GE consumer service professional will provide expert repair service, scheduled at a time  
that’s convenient for you. Many GE Consumer Service company-operated locations offer  
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,  
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance  
inside and out—so most repairs can be handled in just one visit.  
In-Home Repair  
Service  
800-444-1845  
GE offers, free of charge, a brochure to assist in planning a barrier-  
free kitchen for persons with limited mobility.  
For Customers  
With Special  
Needs…  
2’  6"  
TBXTOLITE  
ON WALL  
SINGLE CONTROL  
FAUCET  
6’  10"  
Consumers with impaired hearing or speech who have access to a  
TDD or a conventional teletypewriter may call 800-TDD-GEAC  
(800-833-4322) to request information or service.  
8"  
5"  
6"  
5"  
7"  
1’ 0"  
1/8  
3’   "  
FLUORESCENT  
FIXTURE  
THIS LIGHT CAN  
BE INSTALLED  
IN BOTTOM OF  
WALL CABINETS  
800.626.2000  
2’  10"  
SECTION A-A  
R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.  
    SINK SHOULD ALSO BE UNDERCOATED  
SCALE 1’ 1"  
=
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple-year contract, you’re assured of future  
service at today’s prices.  
Service Contracts  
800-626-2224  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards  are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this guide cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
800-626-2002  
17  
 
WARRANTY  
YOUR MONOGRAM COOKTOP WARRANTY  
Staple sales slip or cancelled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
FULL ONE-YEAR WARRANTY  
For this limited additional four-year  
WHAT IS  
COVERED  
For one year from date of original purchase, warranty, you pay for the service trip to your  
we will provide, free of charge, parts and  
service labor in your home to repair or  
replace any part of the cooktop that fails  
because of a manufacturing defect.  
home and all service labor charges.  
This warranty is extended to the original  
purchaser and any succeeding owner for  
products purchased for ordinary home use  
in the 48 mainland states, Hawaii and  
Washington, D.C. In Alaska the warranty is  
the same except that it is LIMITED because  
you must pay to ship the product to the  
service shop or for the service technician’s  
travel costs to your home.  
LIMITED ADDITIONAL  
FOUR-YEAR WARRANTY  
For the second through fifth year from date  
of original purchase, we will provide, free of  
charge, a replacement glass cooktop due to:  
• Cracking of the glass cooktop due to  
thermal shock  
• Discoloration of the glass cooktop  
• Wear off of the pattern on the glass  
cooktop  
All warranty service will be provided by our  
Factory Service Centers or by our authorized  
Customer Care® servicers during normal  
working hours.  
• Cracking of the rubber seal between the  
glass cooktop and the stainless steel edge  
• Burn out of any of the surface units  
Should your appliance need service, during  
warranty period or beyond, call 800-444-1845.  
• Service trips to your home to teach you how • Damage to the glass cooktop caused by  
WHAT IS NOT  
COVERED  
to use the product.  
hardened spills of sugary materials or  
melted plastic that are not cleaned  
according to the directions in the Use and  
Care Guide.  
Read your Use and Care material.  
If you then have any questions about  
operating the product, please contact your  
dealer or our Consumer Affairs office at  
the address below, or call, toll free:  
GE Answer Center®  
800.626.2000  
consumer information service  
• Replacement of house fuses or resetting of  
circuit breakers.  
• Failure of the product if it is used for other  
than its intended purpose or used  
commercially.  
• Improper installation.  
If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, gas,  
exhausting and other connecting facilities  
as described in the Installation Instructions  
provided with the product.  
• Damage to the product caused by accident,  
fire, floods or acts of God.  
WARRANTOR IS NOT RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
• Damage to the glass cooktop caused by the  
use of cleaners other than the recommended  
cleaning cream.  
Some states do not allow the exclusion or limitation of incidental or consequential damages,  
so the above limitation or exclusion may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs  
office or your state’s Attorney General.  
Warrantor: General Electric Company. If further help is needed concerning this warranty,  
write: Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
ZEU676  
18  
 
o d T a y M a i l   
I m p o r t a n t   
e g R i s t r a t i o n O w n e r s h i p   
C o n s u m e r   P r  
G E A p p l i a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 34070  
Louisville, KY 40232-4070  
19  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to  
have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Read your “Use and Care  
Guide” carefully. It will  
help you operate your new  
appliance properly. If you  
have questions, or need  
more information call  
Complete and mail  
your Consumer  
After completing this  
registration, write your  
model and serial numbers  
on page 2 of this guide.  
You will need this  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
unlikely event of a  
information should  
you require service.  
Our service number is  
800-444-1845.  
the GE Answer Center  
®
800.626.2000.  
3
1
safety modification.  
2
Important: To ensure that your product is registered, fold and mail this form. No envelope is needed.  
Consumer Product Ownership Registration  
GE Appliances  
General Electric Company  
Louisville, Kentucky 40225  
Apply rating name plate here  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
Zip  
Code  
City  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
Day  
Year  
CUT HERE  
Part No. 164D3333P049  
Monogram®  
General Electric Company  
Louisville, KY 40225  
Pub No. 49-8794  
1-97 CG  
Printed in the Netherlands  
 

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