GE Monogram Cooktop Radiant Cooktop User Manual

GE Monogram  
®
Use and Care Guide  
Halogen/Radiant  
Cooktop  
 
Read this guide carefully. It is intended to help  
you operate and maintain your new cooktop  
properly.  
If you don’t understand something or need  
more help, call:  
Before  
using your  
cooktop  
GE Answer Center®  
800.626.2000  
Keep it handy for answers to your questions.  
24 hours a day, 7 days a week  
You’ll find them on a label under the cooktop.  
Before sending in this card, please write these  
numbers here:  
Write  
down the  
model &  
serial  
Fill out and return the Consumer Product  
Registration Card that is packed with this  
product. If you cannot find it, please send  
in the duplicate card printed in the back of  
this guide.  
Model Number  
numbers  
Serial Number  
Use these numbers in any correspondence or  
service calls concerning your cooktop.  
Immediately contact the dealer (or builder)  
that sold you the cooktop.  
If you  
received a  
damaged  
cooktop  
Read this guide. Inside you will find many  
helpful hints on how to use and maintain your  
cooktop properly. Just a little preventive care on you review our chart of Troubleshooting Tips  
You’ll find many answers to common problems  
in the Before You Call For Service section. If  
Save time  
& money  
your part can save you a great deal of time and  
money over the life of your cooktop.  
first, you may not need to call for service at all.  
To obtain service, see the Consumer Services  
page in the back of this guide.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
If you  
need  
service  
Manager, Consumer Relations  
GE Appliances  
Appliance Park  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy  
with the service you receive, here are two steps  
to follow for further help.  
Louisville, KY 40225  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased. In  
most cases, this will solve the problem.  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
WARNING!  
For your safety, the information in this guide must be followed to minimize the risk of fire, electric  
shock, or to prevent property damage, personal injury, or loss of life.  
SAFETY PRECAUTIONS  
When using electrical appliances, basic safety  
• Use only dry pot holders—moist or damp pot  
holders on hot surfaces may result in burns  
from steam. Do not let pot holders touch hot  
surface unit. Do not use a towel or other bulky  
cloth in place of a pot holder. Such cloths can  
catch fire on a hot surface unit.  
precautions should be followed, including the  
following:  
• Be sure your appliance is properly installed  
and grounded by a qualified installer in  
accordance with the provided installation  
instructions.  
• For your safety, never use your appliance for  
warming or heating the room.  
• Have the installer show you the location of  
the circuit breaker or fuse. Mark it for easy  
reference.  
• Do not store flammable materials near the  
cooktop.  
• Use this appliance only for its intended use  
as described in this guide.  
• Keep the hood and grease filters clean to  
maintain good venting and to avoid grease fires.  
• Do not attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this guide. All other  
servicing should be referred to a qualified  
technician.  
• Do not store or use combustible materials,  
gasoline or other flammable vapors and  
liquids in the vicinity of this or any other  
appliance.  
• Do not let cooking grease or other flammable  
materials accumulate on the cooktop.  
• Before performing any service, DISCONNECT  
THE COOKTOP POWER SUPPLY AT THE  
HOUSEHOLD DISTRIBUTION PANEL BY  
REMOVING THE FUSE OR SWITCHING  
OFF THE CIRCUIT BREAKER.  
• Do not use water on grease fires. Never pick up  
a flaming pan. Turn the controls off. Smother  
a flaming pan on surface unit by covering the  
pan completely with a well-fitting lid, cookie  
sheet or flat tray. Use a multi-purpose dry  
chemical or foam-type fire extinguisher.  
• Do not leave children alone—children should  
not be left alone or unattended in an area  
where an appliance is in use. They should  
never be allowed to sit or stand on any part of  
the appliance.  
Flaming grease outside a pan can be put out by  
covering it with baking soda or, if available, by  
using a multi-purpose dry chemical or foam-  
type fire extinguisher.  
• Do not allow anyone to climb, stand or hang  
on the cooktop.  
• Clean the cooktop with caution. If a wet  
sponge or cloth is used to wipe spills on a hot  
surface unit, be careful to avoid steam burns.  
Some cleansers can produce noxious fumes if  
applied to a hot surface.  
• CAUTION: ITEMS OF INTEREST TO  
CHILDREN SHOULD NOT BE STORED IN  
CABINETS ABOVE A COOKTOP— CHILDREN  
CLIMBING ON THE COOKTOP TO REACH  
ITEMS COULD BE SERIOUSLY INJURED.  
NOTE: We recommend that you avoid wiping  
any surface unit areas until they have cooled  
and the indicator light has gone off. Sugar  
spills are the exception to this. Please see the  
Glass Cooktop Cleaning section.  
• Never wear loose-fitting or hanging garments  
while using the appliance. Be careful when  
reaching for items stored in cabinets over the  
cooktop. Flammable material could be ignited  
if brought in contact with hot surface unit and  
may cause severe burns.  
When the cooktop is cool, use only the  
recommended cleaning cream to clean the  
cooktop.  
4
 
SAFETY PRECAUTIONS  
• Do not operate the halogen/radiant surface  
• Always keep combustible wall coverings,  
curtains or drapes a safe distance away from  
your counter unit.  
units if the glass is broken. Spillovers or  
cleaning solution may penetrate a broken  
cooktop and create a risk of electrical shock.  
Contact a qualified technician immediately  
should your glass cooktop become broken.  
• Always keep dish towels, dish cloths, pot  
holders and other linens a safe distance away  
from your counter unit.  
• Use care when touching the cooktop.  
The glass surface of the cooktop will retain  
heat after the controls have been turned off.  
• Do not leave paper products, cooking utensils  
or food on the cooktop when not in use.  
• Avoid scratching the glass cooktop. The  
cooktop can be scratched with items such  
as sharp instruments, rings or other jewelry  
and rivets on clothing.  
• Do not touch the surface units. These surfaces  
may be hot enough to burn even though they  
are dark in color. During and after use, do not  
touch, or let clothing or other flammable  
materials contact the surface units or areas  
nearby surface units; allow sufficient time for  
cooling, first.  
• Never use the glass cooktop surface as a  
cutting board.  
• Do not place or store items that can melt or  
catch fire on the glass cooktop, even when it  
is not being used.  
Potentially hot surfaces include the cooktop  
and areas facing the cooktop.  
• Cook meat and poultry thoroughly—meat to at  
least an INTERNAL temperature of 160°F. and  
poultry to at least an INTERNAL temperature  
of 180°F. Cooking to these temperatures  
usually protects against foodborne illness.  
• Be careful when placing spoons or other  
stirring utensils on glass cooktop surface when  
it is in use. They may become hot and could  
cause burns.  
• Avoid heating an empty pan. Doing so may  
damage the cooktop and the pan.  
• Never leave the surface units unattended at  
high heat settings. Boilovers cause smoking  
and greasy spillovers that may catch on fire.  
• Do not allow water, other liquids or grease  
to remain on the cooktop or control panel.  
• Use proper pan size—Select cookware having  
flat bottoms large enough to cover the surface  
unit’s heating area. The use of undersized  
cookware will expose a portion of the surface  
unit to direct contact and may result in  
ignition of clothing. Proper relationship of  
cookware to surface unit will also improve  
efficiency. See the Cookware Tips section of  
the guide.  
• Always heat fat slowly, and watch as it heats.  
• Clean only parts listed in this guide.  
• Do not stand on the glass cooktop.  
• Keep the cooktop clean and free of accumulation  
of grease or spillovers which may ignite.  
• To minimize the possibility of burns, always  
be certain that the controls for all surface  
units are at the off position and the entire  
glass surface is cool before attempting to  
clean the cooktop.  
• Never try to move a pan of hot fat, especially  
a deep fat fryer. Wait until the fat is cool.  
• Only certain types of glass, glass/ceramic,  
earthenware or other glazed containers are  
suitable for cooktop cooking; others may  
break because of the sudden change in  
temperature.  
• Always keep wooden and plastic utensils and  
canned food a safe distance away from your  
counter unit. They may become hot and could  
cause burns.  
• To minimize the possibility of burns, ignition  
of flammable materials and spillage, the  
handle of a container should be turned toward  
the center of the cooktop without extending  
over nearby surface units.  
5
 
IMPORTANT SAFETY INSTRUCTIONS  
WARNING!  
SAFETY PRECAUTIONS  
• Teach children not to play with controls or any • Use deep fat thermometer whenever  
other part of the cooktop.  
possible to prevent overheating fat beyond  
the smoking point.  
• Always turn the surface units off before  
removing the cookware.  
• Never leave jars or cans of fat drippings  
on or near your cooktop.  
• Keep an eye on foods being fried at high or  
medium high heats.  
• If a combination of oils or fats will be used  
in frying, stir together before heating, or as  
fats melt slowly.  
• When flaming foods under the hood, turn  
the fan on.  
• To avoid possible damage to the cooking  
surface, do not apply the cleaning cream to  
the glass surface when it is hot.  
• Foods for frying should be as dry as possible.  
Frost on frozen foods or moisture on fresh  
foods can cause hot fat to bubble up and  
over the sides of the pan.  
• After cleaning, use a dry cloth or paper towel  
to remove all the cleaning cream residue.  
• Use little fat for effective shallow or deep-fat  
frying. Filling the pan too full of fat can cause  
spillovers when food is added.  
• Read and follow all instructions and warnings  
on the cleaning cream labels.  
Read and follow this Safety Information carefully.  
SAVE THESE INSTRUCTIONS  
6
 
Features of Your Cooktop  
Halogen/Radiant Cooktop  
Design  
information  
2
3
4
5
2
6
(Not all features  
are on all models.  
Appearance may vary.)  
3
9
9
8
8
2
2
7
7
3
6
3
4
5
6
4
5
9
8
2
OFF  
HI  
7
9
3
LO  
6
8
4
5
2
7
3
4
6
OFF  
5
HI  
N
9
8
LO  
2
1
7
3
4
6
5
2
10  
11  
10  
9
8
4
7
Feature Index  
Page  
10  
1
Bridge Burner  
2
3
4
5
Radiant Surface Units  
8–10  
Halogen Surface Unit  
8–10, 14  
9, 10, 14  
3, 24  
Halogen Surface Unit Control Knob  
Model and Serial Numbers  
(under the cooktop)  
6
7
8
9
Glass Ceramic Cooktop  
11–13, 15, 16  
Radiant Surface Unit Control Knob  
HOT SURFACE Indicator Light  
Surface “UNIT ON” Indicator Light  
8–10  
8
8
10 Bridge Select Knob  
10  
10  
11 Left Front Surface Unit Control Knob  
(use with the burner select knob)  
12 Left Rear Surface Unit Control Knob  
10  
(use with the burner select knob)  
7
 
Using Your Cooktop  
Halogen/Radiant Cooktop  
At both OFF and HI the control “clicks”  
into position. (The halogen controls click in  
every position.)  
How to set  
the controls  
In a quiet kitchen, you may hear slight  
“clicking” sounds—an indication that the heat  
settings you selected are being maintained.  
Switching heats to higher settings always results  
in a quicker change than switching to lower  
settings.  
Push the knob in and turn in either direction  
to the desired heat setting.  
Be sure you turn the control knob to OFF when  
you finish cooking.  
The surface UNIT ON indicator light will glow  
when ANY heat on any surface unit is on.  
The halogen/radiant cooktop features heating  
units beneath a smooth glass ceramic surface.  
The surface units are shown by outlines on  
the glass.  
Sliding aluminum cookware across the glass  
may leave metal marks. These metal marks will  
appear as small scratches. They can be removed  
with cleaning cream and a razor scraper.  
Halogen/  
radiant  
surface  
units  
Before you use the cooktop for the first time,  
clean it with cleaning cream. This helps protect  
the top and makes clean-up easier.  
It is safe to place hot cookware on the glass  
ceramic surface even when the cooktop is cool.  
Avoid sliding pans on the glass cooktop. Pan  
NOTE: A slight odor is normal when a new cooktop is edges that are even slightly rough or grit on the  
used for the first time. It is caused by the heating of  
new parts and insulating materials and will  
disappear in a short time.  
cooktop can cause scratches on the glass.  
Even after the surface units are turned off, the  
glass ceramic cooktop retains enough heat to  
continue cooking. To avoid overcooking,  
remove pans from the surface units when the  
food is cooked. Avoid placing anything on the  
surface unit until it has cooled completely.  
When a surface unit is turned on, coils beneath  
the surface unit radiate heat through the glass  
to the cookware. The red glow of the coils will  
be visible through the glass. It will take the  
surface unit a few moments to heat up. The coil  
cycles on and off to maintain your selected  
control setting. With poor cookware, you will  
see frequent cycling of the unit off and on.  
Good, flat cookware will minimize the cycling.  
The Hot Surface Lights will stay lit until the  
cooktop is cooled to approximately 150°F.  
It is not unusual for the lights to stay lit for  
30 minutes.  
Use only flat-bottomed cookware. Do not  
let pots boil dry. Overheated metal can bond  
to glass cooktop. An overheated copper pot  
will leave a residue that will permanently stain  
the glass.  
8
 
Although the radiant and halogen surface units  
cook very much alike, there are some  
differences:  
Difference  
between  
8halogen  
7radiant  
6radiant  
halogen and  
radiant  
• Halogen units are much brighter than the  
radiant units. Radiant units have a dull red  
glow.  
surface units  
9halogen  
7radiant  
• Halogen units have radiant coils in the center  
that do not glow as brightly as the outer  
halogen coils.  
Bridge burner  
• The halogen knob clicks in every position.  
The radiant clicks at OFF and HI.  
• The light of the radiant unit is visible at all  
“on” settings. The light of the halogen unit will  
not be visible at the three lowest settings  
although the unit will still be giving low heat.  
• Radiant coils take about 10 seconds longer to  
glow than halogen units.  
The controls for the radiant surface units can  
be set anywhere between LO and HI for an  
unlimited number of heat settings.With the  
infinite switch the coil cycles on and off to  
maintain your selected control setting.  
Radiant  
surface  
units  
The control knobs must be pushed down to  
turn from the OFF position. When the control  
knobs are in any position other than off, they  
may be turned without pushing down.  
Be sure you turn the control knob off when you finish cooking.  
You will feel a “click” at the OFF position.  
9
 
Using Your Cooktop  
Halogen/Radiant Cooktop  
Make sure the pan rests flat on the glass  
cooktop and it is not resting on the trim. If you  
notice poor cooking performance, move the  
pan to make sure it is flat on the cooktop.  
Using the  
bridge  
burner  
When the burner select knob points to  
BRIDGE, the LEFT knob controls both the left  
front surface unit and the bridge area.  
Choose pans that match the circle/bridge area  
as closely as possible.  
When the burner select knob points to FRONT,  
the LEFT knob controls the left front surface  
unit only.  
NOTE: You can create an oblong heated area by  
using the left rear unit in addition to the front unit  
bridge combination.  
You may notice that the knobs that operate the  
halogen surface units are slightly harder to turn  
than the knobs for the radiant surface units.  
This is due to the difference in design between  
the two controls.  
Halogen  
surface  
units  
• The lowest three settings will produce no  
visible evidence of the surface unit being on  
although up to 11% of the total wattage is  
being generated. On the lowest settings, the  
percentage of power may not cause the HOT  
SURFACE lights to glow. The UNIT ON  
indicator light will glow when either surface  
unit is on.  
The ten-position halogen control produces the following  
variation in cooking power.  
Switch  
Settings  
Brightness  
of Lamp  
Typical Heater  
Power %  
• The surface UNIT ON light will glow for all  
positions except the OFF position.  
Position  
HI  
10  
9
Full  
100  
76  
56  
41  
30  
23  
16  
11  
8
High  
• If the halogen/radiant cooktop is connected to  
208 volts, you will notice some increase in  
cooking times.  
8
High  
7
Medium  
Medium  
Low  
6
5
4
Low  
3
Invisible  
Invisible  
Invisible  
Invisible  
2
LO  
1
5
OFF  
OFF  
0
10  
 
Cookware Tips  
Halogen/Radiant Cooktop  
The following information will help you choose  
cookware which will give good performance.  
However, do not let these pots boil dry.  
Overheated metal can bond to glass cooktops.  
An overheated copper bottom pot will leave a  
residue that will permanently stain the cooktop  
if not removed immediately.  
Types of  
cookware  
Stainless Steel: recommended  
Especially good with a sandwich clad bottom.  
The sandwich bottom combines the benefits of  
stainless steel (appearance, durability and  
stability) with the advantages of aluminum or  
copper (heat conduction, even heat  
distribution).  
Porcelain Enamel Covered Cast Iron:  
recommended  
Good conductivity. As long as the cookware is  
covered completely with porcelain enamel, this  
cookware is recommended. Cast iron retains  
heat, maximizing energy efficiency, and  
provides smooth, even heat distribution.  
Caution is recommended for cast iron  
cookware that is not completely covered with  
smooth porcelain enamel, as it may scratch the  
glass ceramic cooktop.  
Aluminum: heavy weight recommended  
Good conductivity. Aluminum residues  
sometimes appear as scratches on the cooktop,  
but can be removed if cleaned immediately.  
Because of its low melting point, thin weight  
aluminum should not be used.  
Copper Bottom: recommended  
Glass-ceramic: usable, but not recommended  
Poor performance. May scratch the surface.  
Good performance, but copper may leave  
residues which can appear as scratches. The  
residues can be removed, as long as the cooktop  
is cleaned immediately.  
Stoneware: usable, but not recommended  
Poor performance. May scratch the surface.  
• Place only dry pans on the surface units. Do  
not place lids on the surface units, particularly  
wet lids.  
For best  
results  
• Do not use woks that have support rings. This  
type of wok will not heat on glass surface units.  
• We recommend that you use only a flat-  
bottomed wok. They are available at your  
local retail store. The bottom of the wok  
should have the same diameter as the  
surface unit to insure proper contact.  
Do not place wet pans on the glass cooktop.  
• Some special cooking procedures require  
specific cookware such as pressure cookers,  
deep fat fryers, etc. All cookware must have  
flat bottoms and be the correct size.  
Do not use woks with support rings on the glass cooktop.  
Use flat-bottomed woks on the glass cooktop.  
11  
 
Cookware Tips  
Halogen/Radiant Cooktop  
Use of correct cookware can affect the cooking  
performance and cleaning of your cooktop.  
The correct cookware reduces the temperature  
of the cooktop surface and minimizes the  
chance of spillovers burning onto the cooktop.  
How to  
check pan  
performance  
You must use pans with perfectly flat bottoms.  
Some pans may have curved or rounded bottoms  
or may be warped. If you are unsure of the  
flatness of your pans you may do this quick test.  
Turn your pan upside down on the countertop,  
place a ruler flat against the pan surface. The  
bottom of the pan and the straight edge of the  
ruler should fit flush against each other all the  
way across. Turn the ruler a full 360 degrees,  
checking for any space between the ruler and  
the bottom of the pan.  
Another simple test to determine even heat  
distribution across the cookware bottom is to put  
one inch of water in the pan. Bring the water to  
a boil and observe the location of bubbles as the  
water starts to boil. Good flat cookware will have  
an even distribution of bubbles over the bottom  
surface area of the pan. Bubbles localized in  
only a portion of the bottom indicate uneven  
contact of the pan to the surface unit, uneven  
heat transfer or an unsuitable pan.  
Pans with rounded, curved, ridged or warped  
bottoms are not recommended.  
Check pans for flat bottoms by  
using a straight edge.  
Use pans that match the diameter of the surface  
unit. Cooking performance will not be as good  
if the cookware is either smaller or larger than  
the surface unit.  
• Do not slide cookware  
Special  
SURFACE  
DRAGGING  
across the cooktop  
because it can scratch  
the glass—the glass is  
scratch resistant, not  
scratch proof.  
COOKING  
cautions  
for glass  
cooktops  
• Never cook directly on the  
glass. Always use cookware.  
OFF CENTER  
DROPPING  
• Always place the pan in the  
• Do not store heavy items  
above the cooktop. If they  
drop onto the cooktop,  
they can cause damage.  
center of the surface unit  
you are cooking on.  
CUTTING  
• Do not use the surface as a  
cutting board.  
12  
 
Home Canning Tips  
Halogen/Radiant Cooktop  
Observe the  
following  
points in  
canning  
Note: Flat-bottomed  
canners are required  
for glass cooktops.  
Right!  
Wrong!  
Pots that extend beyond 1 inch of the surface  
unit’s circle are not recommended for most  
surface cooking. However, when canning with  
water-bath or pressure canner, larger-diameter  
pots may be used. This is because boiling water  
temperatures (even under pressure) are not  
harmful to the cooktop surfaces surrounding  
the surface units.  
4 Remember that canning is a process that  
generates large amounts of steam. To  
avoid burns from steam or heat, be  
careful when canning.  
NOTE: If your house has low voltage, canning may  
take longer than expected, even though directions have  
been carefully followed. The process time will be  
shortened by:  
HOWEVER, DO NOT USE LARGE  
DIAMETER CANNERS OR OTHER LARGE  
(1) using a pressure canner, and  
DIAMETER POTS FOR FRYING OR BOILING ( 2) starting with HOT tap water for fastest  
FOODS OTHER THAN WATER. Most syrup or  
sauce mixtures—and all types of frying—cook at  
temperatures much higher than boiling water.  
Such temperatures could eventually harm the  
glass cooktop surfaces.  
heating of large quantities of water.  
CAUTION:  
• Safe canning requires that harmful  
microorganisms are destroyed and that the  
jars are sealed completely. When canning  
foods in a water-bath canner, a gentle but  
steady boil must be maintained for the  
required time. When canning foods in a  
pressure canner, the pressure must be  
maintained for the required time.  
1 Be sure the canner fits over the center of the  
surface unit. If your cooktop or its location  
does not allow the canner to be centered on  
the surface unit, use smaller diameter pots  
for good canning results.  
2 Flat-bottomed canners must be used. Do not  
use canners with flanged or rippled bottoms  
(often found in enamelware) because they  
don’t make enough contact with the surface  
units and take a long time to boil water.  
• After you have adjusted the controls, it is  
very important to make sure the prescribed  
boil or pressure levels are maintained for the  
required time.  
• Since you must make sure to process the  
canning jars for the prescribed time, with  
no interruption in processing time, do not can  
on any cooktop surface unit if your canner is  
not flat.  
3 When canning, use recipes and procedures  
from reputable sources. Reliable recipes  
and procedures are available from the  
manufacturer of your canner; manufacturers  
of glass jars for canning, such as Ball and Kerr  
brand; and the United States Department of  
Agriculture Extension Service.  
The cooktop surface units have temperature  
limiters that prevent the glass cooktop from  
getting too hot. If the bottom of your canner  
is not flat, the surface unit can overheat,  
triggering the temperature limiter to cycle the  
unit off for a time. This will stop the boil or  
reduce the pressure in the canner.  
The Temperature Limiter may cycle the units  
off for a time if:  
What is a  
temperature  
limiter?  
• The pan boils dry.  
• The pan bottom is not flat.  
• The pan is off center.  
• There is no pan on the unit.  
13  
 
Care and Cleaning  
Halogen/Radiant Cooktop  
Proper care and cleaning are important so your Be sure that the surface unit control knobs are turned  
halogen/radiant cooktop will give you efficient  
and satisfactory service. If soil, mineral deposits  
from evaporated water spills or metal rub-off  
from aluminum cookware is not removed, it will  
burn on the glass cooktop surface and cause  
permanent discoloration.  
off and that the entire cooktop is cool before cleaning.  
Do not use a cooktop cleaner on a hot cooktop.  
The fumes can be hazardous to your health and  
can chemically attack the glass surface.  
Follow these directions carefully in caring for  
your cooktop to assure safe and proper  
maintenance.  
The control knobs may be removed for easier  
cleaning.  
Control  
knobs  
Molded rib  
Spring clip  
Before removing the knobs for cleaning, please  
note that the knobs are in the proper OFF  
position. When replacing the knobs, check the  
OFF position to insure proper placement.  
The knob stem has a groove in each side. The  
groove on one side has a spring clip. The other  
groove is clear. Check the inside of the knob  
and find the molded rib.  
Clear groove  
in stem  
Wash the knobs in soap and water or a vinegar  
and hot water solution but do not soak.  
Replace the knob by fitting the molded  
rib inside the knob into the clear groove  
on the stem.  
Use the same cleaning methods as those  
described for the glass ceramic top with the  
exception of using a scraper. Do not scrape the  
frame as this will damage the metal surface.  
Cooktop  
frame  
14  
 
Glass Cooktop Cleaning  
Halogen/Radiant Cooktop  
Clean the glass surface with cleaning cream  
before you use the cooktop for the first time.  
Also, clean the glass surface after each use.  
This helps protect the top and makes clean-up  
easier.  
General  
information  
To clean the cooktop seal around the edge of  
the glass, let a wet cloth rest on it for a few  
minutes, then wipe clean. Use a mild detergent  
if needed.  
Do not use a knife or any sharp object on the  
seal because it will cut or damage it.  
Use only a recommended cleaning cream, such  
as Cerama Brite or another cooktop cleaning  
cream, on the glass cooktop.  
2.  Clean the surface with the cleaning cream  
Normal  
cleaning  
after each use.  
3. Rub a few drops (less is better) of the  
cleaning cream onto soiled area using a  
damp paper towel. Buff with a dry paper  
towel until all soil and cream are removed.  
To maintain and protect the surface of your  
new glass cooktop follow these steps.  
1.  Before you use the cooktop for the first time,  
clean it with cleaning cream. This helps  
protect the top and makes clean-up easier.  
1. Allow the cooktop to cool.  
To order more cream and/or scrapers for  
cleaning your glass cooktop, please call our toll-  
free number:  
Heavy,  
burned  
on soil  
2. Apply a few drops of cleaning cream to the  
cool, soiled area. Spread the cream across the  
entire soiled area.  
National Parts Center  . . . . .800-626-2002  
Cleaner  . . . . . . . . . . . . . . . . . .# WX10X300  
Scraper   . . . . . . . . . . . . . . . . . .# WX5X1614  
Cream & scraper kit   . . . . .# WB64X5027  
3. Hold scraper at a 45° angle against the glass  
ceramic surface. This 45° angle makes the  
scraping easier.  
4. Scrape soil with the enclosed razor scraper.  
Keep small amount of cream on the soil  
as you scrape. Heavily soiled areas may  
require repeated applications of cream. It will  
be necessary to press down on the razor  
scraper while scraping the soiled area with  
cooktop cream.  
Be sure to use a new sharp razor scraper.  
Do not use a dull or nicked blade.  
5. If any soil remains, repeat the steps listed  
above.  
NOTE: Using a razor scraper will not damage the  
surface if the 45° angle is maintained.  
15  
 
Glass Cooktop Cleaning  
Halogen/Radiant Cooktop  
Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover,  
permanent damage to the cooktop surface may occur unless the spillover is immediately removed.  
Special care  
Be sure to use a new sharp razor scraper.  
Do not use a dull or nicked blade.  
NOTE: If pots with a thin overlay of aluminum,  
copper or enamel are allowed to boil dry, the  
overlay may bond with the glass cooktop and  
leave a black discoloration. This should be  
removed immediately before heating again  
or the discoloration may be permanent.  
Sugary spillovers (such as jellies, fudge, candy  
syrups) or melted plastics can cause pitting of  
the surface of your cooktop (not covered by the  
warranty) unless the spill is removed while still  
hot. Special care should be taken when removing  
hot substances.  
1. Turn off all surface units affected by the  
spillover. Remove hot pans.  
2. Wearing an oven mitt, hold the razor scraper  
at a 45° angle to the cooktop. Scrape the hot  
spill to a cool area outside the surface unit.  
3. With the spill in a cool area, use a dry paper  
towel to remove any excess. Any spillover  
remaining should be left until the surface of  
the cooktop has cooled. Do not continue to  
use the soiled surface unit until all of the  
spillover has been removed. Follow the steps  
under Heavy Burned-On Soil to continue the  
cleaning process.  
16  
 
Before You Call For Service…  
Halogen/Radiant Cooktop  
PROBLEM  
POSSIBLE CAUSE  
You must use pans which are absolutely flat. If light can be seen  
Save time  
and money!  
SURFACE UNITS  
WILL NOT MAINTAIN between the pan bottom and a straight edge, the surface units will  
A ROLLING BOIL OR not transfer heat properly.  
Review the  
troubleshooting tips  
on the following  
pages first and you  
may not need to  
call for service.  
FRYING RATE IS  
NOT FAST ENOUGH  
Pan bottoms should closely match the diameter of the surface unit  
selected.  
COOKTOP FEELS  
HOT  
The glass cooktop surfaces may seem hotter than you are used to.  
This is normal. Make sure flat-bottomed pans are used.  
FOODS COOK  
SLOWLY  
Improper cookware being used. Pan bottoms should be flat, fairly  
heavy weight and the same diameter as the surface unit selected.  
SURFACE UNITS  
DO NOT WORK  
PROPERLY  
Difficulty may be in the main distribution panel of your house, caused  
by a blown cooktop-circuit fuse, a tripped cooktop-circuit breaker, the  
main fuse or the main circuit breaker, depending on the nature of the  
power supply. If a circuit breaker is involved, reset it. If the control box  
uses fuses, the cooktop fuse (a cartridge-type) should be changed, BUT  
ONLY BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS.  
If after performing one of these procedures, the fuse blows or circuit  
breaker trips again, call for service.  
NOTE: Apartment tenants or condominium owners should ask their building  
management to perform this check before calling for service.  
Cooktop surface unit controls are not properly set, or the wrong  
control knob is set for the surface unit you are using.  
TINY SCRATCHES  
(may appear as cracks)  
OR ABRASIONS ON  
Incorrect cleaning methods have been used, cookware with rough  
bottoms have been used, or coarse particles (salt or sand) were  
between the cookware and the surface of the cooktop. Use  
HALOGEN/RADIANT recommended cleaning procedures, be sure cookware bottoms and  
COOKTOP GLASS  
SURFACE  
cookware are clean before use, and use cookware with smooth bottoms.  
Tiny scratches are not removable but will become less visible in time  
as a result of cleaning.  
METAL MARKINGS  
(may appear as cracks)  
Do not slide aluminum cookware across the surface. Use  
recommended cleaning procedure to remove marks.  
Incorrect cleaning materials have been used, encrusted boilovers  
or grease spatters remain on the surface. Use a razor scraper and  
recommended cleaning procedure.  
DARK STREAKS  
OR SPECKS  
Use a razor scraper and recommended cleaning procedure.  
17  
 
Before You Call For Service…  
Halogen/Radiant Cooktop  
PROBLEM  
POSSIBLE CAUSE  
Trouble-  
shooting tips  
AREAS OF  
DISCOLORATION  
ON COOKTOP  
Marks from aluminum and copper pans as well as mineral deposits  
from water or food can be removed with the cleaning cream.  
PLASTIC MELTED  
TO THE SURFACE  
Hot cooktop came into contact with plastic placed on the hot cooktop.  
See the Special care information in the Glass Cooktop Cleaning section.  
PITTING OF  
THE COOKTOP  
Hot sugar mixture spilled on the cooktop. Call a qualified technician  
for replacement.  
FREQUENT CYCLING Incorrect cookware used. Use only flat cookware to minimize cycling.  
OFF AND ON OF  
SURFACE UNITS  
CONTROL KNOB  
WILL NOT TURN  
When the knob is at the OFF position, it must be pushed in before it  
can be turned. When the knob is at any other position, it can be turned  
without being pushed in.  
18  
 
Notes  
Halogen/Radiant Cooktop  
19  
 
Notes  
Halogen/Radiant Cooktop  
20  
 
o d a y M a i l   T  
I m p o r t a n t   
e g i s t r a t i o n O w n e r s h i p   R  
C o n s u m e r   P  
G E A p p l i a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
21  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to  
have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your separate Consumer  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
After completing the  
registration, write your  
model and serial  
Read your “Use and  
Care Guide” carefully.  
It will help you operate  
your new appliance  
properly. If you have  
questions, or need  
more information  
call the GE Answer  
numbers in this guide.  
You will need this  
information should  
you require service.  
Our service number is  
800-444-1845.  
unlikely event of a  
1
safety modification.  
2
3
Center 800.626.2000.  
®
Important: To ensure that your product is registered, mail the separate product registration card.  
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.  
FOLD HERE  
Consumer Product Ownership Registration  
Product  
Cooktop  
Model  
Serial  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
Zip  
Code  
City  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
Day  
Year  
Monogram®  
General Electric Company  
Louisville, KY 40225  
TAPE CLOSED  
22  
 
Consumer Services  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from GE,  
we’ll be there. All you have to do is call—toll- free!  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, 7 days a week.  
GE Answer  
Center®  
800.626.2000  
A GE consumer service professional will provide expert repair service, scheduled at a time  
that’s convenient for you. Many GE Consumer Service company-operated locations offer you  
service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m.  
to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and  
out—so most repairs can be handled in just one visit.  
In-Home Repair  
Service  
800-444-1845  
GE offers, free of charge, a brochure to assist in planning a  
barrier-free kitchen for persons with limited mobility.  
For Customers  
With Special  
Needs…  
Consumers with impaired hearing or speech who have access to  
a TDD or a conventional teletypewriter may call 800-TDD-GEAC  
(800-833-4322) to request information or service.  
800.626.2000  
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple-year contract, you’re assured of future  
service at today’s prices.  
Service Contracts  
800-626-2224  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards  are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this guide cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
800-626-2002  
23  
 
WARRANTY  
YOUR MONOGRAM COOKTOP WARRANTY  
Staple sales slip or cancelled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
FULL ONE-YEAR WARRANTY  
• Burn-out of any of the radiant or halogen  
surface units  
WHAT IS  
COVERED  
For one year from date of original purchase,  
we will provide, free of charge, parts and  
service labor in your home to repair or  
replace any part of the cooktop that fails  
because of a manufacturing defect.  
This warranty is extended to the original  
purchaser and any succeeding owner for  
products purchased for ordinary home use in  
the 48 mainland states, Hawaii and  
Washington, D.C. In Alaska the warranty is  
the same except that it is LIMITED because  
you must pay to ship the product to the  
service shop or for the service technician’s  
travel costs to your home.  
All warranty service will be provided by our  
Factory Service Centers or by our authorized  
Customer Care® servicers during normal  
working hours.  
FULL FIVE-YEAR WARRANTY  
For five years from the date of original  
purchase, we will provide, free of charge,  
parts and service labor in your home to  
repair or replace the glass cooktop due to:  
• Cracking of the glass cooktop due to  
thermal shock  
• Discoloration of the glass cooktop  
• Wear-off of the pattern on the glass cooktop  
Should your appliance need service, during  
warranty period or beyond, call 800-444-1845.  
• Service trips to your home to teach you how  
to use the product.  
Read your Use and Care material.  
• Damage to the glass cooktop caused by the  
use of cleaners other than the recommended  
cleaning cream provided with the product.  
WHAT IS NOT  
COVERED  
• Damage to the glass cooktop caused by  
hardened spills of sugary materials or melted  
plastic that are not cleaned according to the  
directions in the Use and Care guide.  
• Damage to the product due to misuse or  
abuse.  
If you then have any questions about operating the  
product, please contact your dealer or our Consumer  
Affairs office at the address below, or call, toll free:  
GE Answer Center®  
800.626.2000  
consumer information service  
Failure of the product if it is used for other  
than its intended purpose or used  
commercially.  
Damage to product caused by accident, fire,  
floods or acts of God.  
Improper installation.  
If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, gas,  
exhausting and other connecting facilities as  
described in the Installation Instructions  
provided with the product.  
WARRANTOR IS NOT RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
Replacement of house fuses or resetting of  
circuit breakers.  
Some states do not allow the exclusion or limitation of incidental or consequential damages,  
so the above limitation or exclusion may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs  
office or your state’s Attorney General.  
Warrantor: General Electric Company. If further help is needed concerning this warranty,  
write: Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
Part No. 164D3333P121-2  
Pub No. 49-8886-2  
ZEU668 ZEU669  
24  
10-99 JR  
Printed in LaFayette, GA  
 

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